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Start Date	Description	Technician	Amount
2020-10-30	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE OIL CHANGE IS DUE IN ABOUT 2,000 MILES, THERE IS A MINOR OIL SEEP AROUND THE BELLHOUSING AREA, THE TUNE UP IS DUE BY THE MILES UNLESS IT IS UP TO DATE, THE FRONT BRAKE PADS ARE AT 5/32" WITH WARPED ROTORS, AND THE REAR BRAKE PADS ARE AT 7/32".	AUSTIN EASTMAN	$0.00
2020-12-22	CUSTOMER STATES, THE VEHICLE SHAKES WHILE BRAKING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE DROVE THE VEHICLE AND FELT THE SHAKING. IT SEEMED LIKE THE SHAKING WAS MOSTLY IN THE STEERING WHEEL AND NOT SHAKING THE REST OF THE VEHICLE. MEANING THE FRONT ROTORS ARE WARPED. TECHNICIAN RECOMMENDS REPLACING THE FRONT BRAKE PADS AND ROTORS BEFORE RECHECKING FOR OTHER POSSIBLE ISSUES. **THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED REPAIRS AT THIS TIME. THIS CHARGE IS FOR THE DIAGNOSIS PREFORMED.**	AUSTIN EASTMAN	$51.09
Sub-total			$51.09
Shop Supplies			$3.32
Sub-total			$54.41
Tax ($7.24%)			$3.70
Total			$58.11

Payments

Total Payments To Date			$0.00
Balance Remaining			$58.11

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KPI's

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KPI	Target	Actual	Gap