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Start Date	Description	Technician	Amount	Delete?	Decline?
2020-11-30	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE PASSENGER SIDE WASHER NOZZLE DOESN'T SPRAY, THE PASSENGER SIDE TURNSIGNALS DON'T WORK, THE DRIVERS BRAKE LIGHT STAYS ON, THE PASSENGER REVERSE LIGHT DOESN'T WORK, BOTH FOG LIGHTS ARE OUT, THE PARKING BRAKE IS WEAK, THE CHANGE OIL LIGHT IS ON AND THERE IS NO STICKER TO INDICATE WHEN THE OIL CHANGE IS DUE, THE ENGINE OIL IS DARK AND SLIGHLY LOW, THE BRAKE FLUID IS GREEN AND DUE FOR SERVICE, THE OIL PAN IS LEAKING, THE REAR PINION IS LEAKING, THE POWER STEERING GEAR BOX IS SEEPING, THE TUNE UP IS DUE BY THE MILES UNLESS IT IS ALREADY UP TO DATE, THE RIGHT REAR SHOCK IS SEEPING, THE FRONT BRAKE PADS ARE AT 2/32", THE REAR BRAKE PADS ARE AT 4/32", THE FUEL FILTER IS DUE BY THE MILES UNLESS IT IS UP TO DATE ALREADY, THE CHECK ENGINE LIGHT IS ON WITH A MISFIRE CODE AND CODES FOR BOTH OF THE CATAYTIC CONVERTERS, THE ABS LIGHT IS ON, THE WASHER RESERVOIR CAP IS MISSING, AND THE LOWER DRIVERS SIDE HEADLIGHT IS BROKEN.	JONI WALKER	$0.00	X	%
2020-12-07	CUSTOMER STATES, THE IGNITION DOESN'T WORK UNLESS YOU MOVE THE KEY AROUND WHILE TRING TO TURN IT. TECHNICIAN RECOMMENDS HAVING A KEY CUT OFF THE VIN AND TRYING THAT BEFORE REBUILDING THE IGNITION.	AUSTIN KALLUNKI	$195.00	X	%
2020-12-08	TECHNICIAN NOTES, THE PASSENGER SIDE TURN SIGNALS DON'T WORK. THE CUSTOMER WOULD LIKE US TO LOOK INTO THIS ISSUE. PLEASE CHECK AND ADVISE.	ADAM EGBERT	$89.17	X	%
Sub-total			$284.17
Shop Supplies			$11.37
Sub-total			$295.54
Total			$295.54

KPI's

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KPI	Target	Actual	Gap