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Start Date	Description	Technician	Amount
2020-12-02	ALL FOUR BALL JOINTS (UPPER BALL JOINTS BAD, LOWERS MINOR)	TYLER SPANGLER	$976.84
2020-11-30	COURTESY INSPECTION (FREE) - TECHNICAIN NOTES, THERE IS A SMALL CHIP IN THE WINDSHIELD, THE TIRES ARE SLIGHLY WEATHER CRACKED, THE OIL CHANGE SHOWS 40% REMAINING, THE BRAKE FLUID IS STARTING TO TURN GREEN, THE POWER STEERING PRESSURE LINES ARE WET, THE POWER STEERING FLUID IS DARK, THE SERPENTINE BELT HAS CRACKING IN THE RIBS, BOTH UPPER BALL JOINTS HAVE EXCESSIVE MOVEMENT, THE RIGHT FRONT WHEEL BEARING IS MISSING A BOLT GOING INTO THE HUB AND THE OTHER THREE BOLTS ARE LOOSE, THE FRONT BRAKE PADS ARE AT 8/32", THE REAR BRAKE PADS ARE AT 10/32", THE FUEL FILTER IS DUE BY THE MILES, THE AIR BAG LIGHT IS ON, THE WASHER FLUID HAS A HOLE IN THE LINE BY THE PASSENGER SIDE BATTERY, ALL FOUR TIE RODS HAVE EXCESSIVE MOVEMENT, THE IDLER AND PITMAN ARMS BOTH HAVE MINOR MOVEMENT, THE RIGHT FRONT AXLE SEAL HAS A MINOR SEEP, THE TRANSMISSION DIPSTICK STEAL HAS A MINOR SEEP, AND THERE IS MINOR MOVEMENT IN BOTH LOWER BALL JOINTS.	TYLER SPANGLER	$0.00
2020-11-30	CUSTOEMR STATES, THERE IS A COOLANT LEAK AT THE REAR OF THE ENGINE THAT THEY BELIEVE IS CAUSED BY A HEADGASKET ISSUE. PLEASE CHECK AND ADVISE. TECHNICIAN PRESSURE TESTED THE COOLING SYSTEM AND FOUND A COOLANT LEAK IN THE VALLEY OF THE ENGINE COMING FROM A COOLANT PIPE CONNECTING TO THE EGR COOLER. IT IS LEAKING INTO THE VALLEY OF THE ENGINE BEFORE GOING TO THE BACK OF THE ENGINE AND RUNNIGN DOWN ALONG THE SEAM OF THE HEAD. TECHNICIAN RECOMMENDS ADDRESSING THIS COOLANT LEAK, AND RECHECKING FOR OTHER POSSIBLE ISSUES.	TYLER SPANGLER	$433.47
2020-12-02	TECHNICIAN NOTES, ALL FOUR TIE RODS HAVE EXCESSIVE MOVEMENT AND SHOULD BE REPLACED. THE IDLER AND PITMAN ARMS ALSO HAVE MINOR MOVEMENT AND WILL NEED TO BE REPLACED IN ORDER TO PROPERLY ALIGN THE FRONT END AFTER REPLACING THE TIE RODS.	TYLER SPANGLER	$1,196.43
2020-12-03	TECHNICIAN NOTES, THE AIR BAG LIGHT IS ON WITH A B0103 FOR ELECTRONIC FRONT END SENSOR 2 FAULT. TECHNICIAN RECOMMENDS INSTALLING A NEW FRONT CRASH SENSOR AND RECHECKING FOR OTHER POSSIBLE ISSUES IF THE CODE RETURNS.	TYLER SPANGLER	$327.38
2020-12-03	TECHNICIAN NOTES, THE RIGHT FRONT WHEEL BEARING IS MISSING ONE OF THE BOLTS THAT GOES INTO THE WHEEL HUB. THE OTHER THREE ARE LOOSE AS WELL. TECHNICIAN RECOMMENDS REPLACING THE WHEEL HUB ASSEMBLY DUE TO THE FACT THAT IT COULD HAVE CAUSED DAMAGE WITH BEING LEFT LOOSE, AND INSTALLING A NEW BOLT. **THE CUSTOMER WOULD LIKE US TO TRY INSTALLING THE ONE BOLT AND TIGHTENING THE OTHER THREE BOLTS.**	TYLER SPANGLER	$35.80
Sub-total			$2,969.93
Shop Supplies			$49.11
Sub-total			$3,019.04
Tax ($7.25%)			$215.32
Total			$3,234.36

Payments

Total Payments To Date			$3,234.36
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap