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Start Date	Description	Technician	Amount
2020-12-02	CUSTOMER STATES, THERE IS WHITE SMOKE COMING OUT OF THE TAILPIPE AND FROM UNDER THE HOOD. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE PULLED THE OIL DIP STICK AND FOUND IT TO BE ABNORMALLY THICK AND FULL OF SLUDGE. TECHNICAN REMOVED THE OIL FILTER AND FOUND COOLANT MIXED IN WITH THE OIL AS WELL AS THE FILTER TO BE FULL OF METAL. TECHNICIAN BELIEVES THERE WAS AN INTERNAL ENGINE FAILURE, AND RECOMMENDS REPLACING THE ENGINE. THERE WAS ALSO CODES STORED IN THE COMPUTER:P2263 AND P132B BOTH TURBO RELATED WITH THE POSSIBILITY OF TURBO FAILURE AS WELL.	ADAM EGBERT	$51.09
Sub-total			$51.09
Shop Supplies			$3.32
Sub-total			$54.41
Tax ($7.24%)			$3.70
TOW			$60.00
Total			$118.11

Payments

Total Payments To Date			$118.11
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap