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Start Date	Description	Technician	Amount
2020-12-14	BG - FLUSH - POWER STEERING	AUSTIN EASTMAN	$109.99
2020-12-14	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE ENGINE OIL IS DIRTY, THE TRANSMISSION FLUID IS DIRTY, THERE IS METAL IN THE POWER STEERING FLUID, THE TUNE UP IS DUE BY THE MILES UNLESS IT IS ALREADY UP TO DATE, THE SWAY BAR BUSHINGS ARE WEATHER CRACKED, THE FRONT AND REAR BRAKES ARE ALMOST NEW, AND THE REAR DIFFERENTIAL FLUID IS DARK.	AUSTIN EASTMAN	$0.00
2020-12-14	CUSTOMER STATES, THEY WERE TOLD BY ANOTHER SHOP THE POWER STEERING PUMP AND A LINE ARE LEAKING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE POWER STEERING PUMP IS LEAKING. THE LINE THAT IS LEAKING IS THE POWER STEERNG INLET HOSE GOING TO THE STEERING RACK. THERE IS ALSO METAL PRESENT IN THE POWER STEERING FLUID. TECHNICIAN RECOMMENDS REPLACING THE POWER STEERING PUMP AND THE INLET HOSE BEFORE TOPPING OFF THE SYSTEM. TECHNICIAN ALSO RECOMMENDS FLUSHING THE POWER STEERING SYSTEM TO GET THE METAL OUT BEFORE IT CAUSES MORE DAMAGE.	AUSTIN EASTMAN	$1,116.16
Sub-total			$1,226.15
Shop Supplies			$49.11
Sub-total			$1,275.26
Tax ($7.25%)			$88.90
Total			$1,364.15

Payments

Total Payments To Date			$1,364.15
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap