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Start Date	Description	Technician	Amount	Delete?	Decline?
2020-12-30	COURTESY INSPECTION (FREE) TECHNICIAN NOTES; RIGHT PLATE LIGHT OUT, BRAKE FLUID HAS GREEN TINT, STEERING GEAR BOX IS LEAKING, RIGHT FRONT OF ENGINE HAS RESIDUE FROM CRANKCASE VENT, FRONT BRAKE PADS ARE AT 12/32", REAR BRAKE PADS ARE AT 6/32", FUEL FILTER RECOMMENDED EVERY 15K MILES, DRIVERS SIDE FRONT AXLE SEAL IS LEAKING, TRANSFER CASE FLUID IS DARK.	TYLER SPANGLER	$0.00	X	%
2020-12-14	DIESEL - DURAMAX - PLEASE INSTALL 8 BOSCH RE MANUFACTURED FUEL INJECTORS. THIS REPAIR WILL COME WITH A 12 MONTH 12,000 MILE WARRANTY ON PARTS AND LABOR ONLY AND IS ONLY AVAILABLE THROUGH OUR FACILITY. TECHNICIAN NOTE; ALL EIGHT INJECTORS CAME BACK WITH LEAKING NOZZLES, "CONSTANT DRIPS FROM ALL EIGHT".	TYLER SPANGLER	$2,302.80	X	%
2020-12-14	HEAD GASKET - DIESEL - DURAMAX PLEASE REMOVE CYLINDER HEADS AND INSPECT FOR DAMAGE. CLEAN CHECK AND MILL CYLINDER HEADS AND RE INSTALL USING NEW GASKET SET. ARP HEAD STUDS ARE RECOMMENDED AT TIME OF REPAIR AND WILL BE AN ADDITIONAL COST. ESTIMATE FOR REPAIR MAY CHANGE DEPENDING UPON EXTENT OF DAMAGE ONCE DIS ASSEMBLED. TECHNICIAN NOTED 4 INJECTOR CUPS WERE NOTED TO HAVE DAMAGE, PLEASE REPLACE IN ADDITION TO REPAIR.*	TYLER SPANGLER	$4,499.18	X	%
Discount			-1000.000.00
2020-12-14	HEAD GASKET - ENGINE - DIESEL DURAMAX - ARP HEAD STUD UPGRADE OPTIONAL WITH HEAD GASKET REPAIR AND ENGINE RE BUILD*	TYLER SPANGLER	$795.00	X	%
2020-12-28	PLEASE INSTALL CUSTOMERS SUPPLIED DRIVERS SIDE EXHAUST MANIFOLD.	TYLER SPANGLER	$0.00	X	%
2020-12-28	PLEASE INSTALL WATER PUMP AT TIME OF CYLINDER HEAD REPAIRS.	TYLER SPANGLER	$233.90	X	%
2020-12-28	PLEASE MODIFY TUNING ONCE JOB IS COMPLETE.	LUKE HARRISON	$0.00	X	%
2020-12-14	PLEASE PULL TURBO TO UPGRADE AT TIME OF REPAIRS. INSTALL 63MM COMPRESSOR WHEEL AND MACHINE HOUSING.*	TYLER SPANGLER	$719.39	X	%
Sub-total			$7,550.27
Hazardous Materials Disposal			$58.26
Sub-total			$7,608.53
Tax ($7.25%)			$183.91
Total			$7,792.44
Total Discount			$1,000.00

* Items marked with a red asterisk are not taxed.

KPI's

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KPI	Target	Actual	Gap