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Start Date	Description	Technician	Amount
2020-12-15	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE OIL CHANGE STICKER SHOWS IT IS OVERDUE BY ABOUT 20,000 MILES, THE AIR FILTER IS VERY DIRTY, BOTH BATTERIES ARE TESTING WEAK, THERE IS MINOR PLAY IN THE FRONT ENDS STEERING, THE DRIVERS EXHAUST MANIFOLD APPEARS TO BE LEAKING, THE FRONT RBAKE PADS ARE AT 5/32", THE REAR BRAKES ARE METAL ON METAL, THE FUEL FILTER IS DUE BY THE MILES, THE TRANSFER CASE CHECK PLUG IS ROUNDED OUT, THE WATER PUMP HAS A DRIPPING LEAK, THE OIL PAN IS WET, THE TRANSMISSION LINES ARE DRIPPING FROM WHERE THE CLAMPS CONNECT, BOTH VALVE COVERS ARE WET, THE HYDRO BOOST IS WET, AND THE POWER STEERING PUMP IS WET.	ASHTON ORR	$0.00
2020-12-15	CUSTOMER STATES, THERE IS A POWER STEERING FLUID LEAK. THEY BELIEVE IT IS COMING FROM THE POWER STEERING PUMP. TECHNICIAN CHECKED AND FOUND THE POWER STEERING PUMP TO BE WET BUT NOT MAKING A DRIPPING LEAK.	ASHTON ORR	$231.78
2020-12-16	REAR BRAKE PAD AND ROTOR STANDARD REPLACEMENT, CLEAN AND LUBRICATE CALIPERS AND SLIDERS.	ASHTON ORR	$463.83
2020-12-18	TECHNICIAN NOTES, THE TWO TRANSMISSION LINES THAT CONNECT THE RUBBER HOSE TO THE METAL LINES ARE LEAKING AT THE CLAMPS. TECHNICIAN RECOMMENDS REPLACING BOTH OF THE LINES TO FIX THE ISSUE. THE CUSTOMER WOULD LIKE TO ATTEMPT REPLACING THE CLAMPS FIRST.	ASHTON ORR	$28.71
2020-12-16	TECHNICIAN NOTES, THERE IS A DRIPPING COOLANT LEAK COMING FROM THE WATER PUMP. TECHNICIAN RECOMMENDS REPLACING THE WATER PUMP.	ASHTON ORR	$421.02
Sub-total			$1,145.34
Shop Supplies			$49.11
Sub-total			$1,194.45
Tax ($7.25%)			$83.04
Total			$1,277.49

Payments

Total Payments To Date			$1,277.49
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap