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Start Date	Description	Technician	Amount
2020-12-16	ALIGNMENT - FRONT END	AUSTIN KALLUNKI	$74.99
2020-12-15	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	ASHTON ORR	$59.99
2020-12-15	COURTESY INSPECTION (FREE)	ASHTON ORR	$0.00
2020-12-16	CUSTOMER STATES, THERE IS A LOUD CLUNK IN THE FRONT END WHEN GOING THROUGH DIPS AND TURNING SHARP. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE LOWER CONTROL ARM BUSHINGS TO BE WORN EXCESSIVELY AND IN NEED OF REPLACEMENT. TECHNICIAN NOTES, UPON DISASSEMBLY AND ATTEMPTING TO PRESS OUT THE BUSHINGS THE METAL OF THE CONTROL ARM STARTED TO FOLD. TECHNICIAN RECOMMENDS REPLACING THE ENTIRE CONTROL ARM AND ALIGNING THE FRONT END AFTERWARDS.	AUSTIN EASTMAN	$833.00
2020-12-16	PLEASE INSTALL OXYGEN SENSOR INSTERT. TECHNICIAN NOTES, UPON REMOVAL THE OXYGEN SENSOR BROKE AND DAMAGED THE THREADS. TECHNICIAN RECOMMENDS REPLACING THE OXYGEN SENSOR AND RUNNING A TAP THROUGH THE EXHAUST.	AUSTIN EASTMAN	$149.20
Sub-total			$1,117.18
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$1,214.55
Total			$1,214.55

Payments

Total Payments To Date			$0.00
Balance Remaining			$1,214.55

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KPI's

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KPI	Target	Actual	Gap