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Start Date	Description	Technician	Amount
2020-12-17	CUSTOMER STATES, AT ABOUT 40 MPH THE STEERING WHEEL STARTS TO SHIMMY. IT CONTINUES AS YOU GO FASTER. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE TWO FRONT TIRES ARE WEARING UNEVEN. THERE IS ONE THAT IS WEARING ON THE INSIDE EDGE AND THE OTHER IS STARTING TO FEATHER. WE ALSO NOTICED ON THE INSIDE OF THE WHEEL IT SEEMED TO BE MISSING SOME OF THE STICKY WEIGHTS TO BALANCE THE TIRES. TECHNICIAN RECOMMENDS BALANCING THE TIRES AND ROTATING THEM TO THE OPPOSITE SIDES. TECHNICIAN NOTES, THE FRONT DUALLY WHEELS WITH THE OFFSET PREVENT US FROM BALANCING THE TIRES. WE TOOK THEM TO ANOTHER SHOP TO HAVE THEM BALANCED. THEY WERE UNABLE TO BALANCE ONE DUE TO A DEFECT ON THE TIRE. TECHNICIAN NOTES, AFTER REINSTALLING THE TIRES THE ISSUE IS STILL PRESENT AND WILL LIKELY GET BETTER OVER TIME AS THE TIRES START TO WEAR EVENLY AGAIN.	TYLER SPANGLER	$19.99
2020-12-16	CUSTOMER STATES, THE EFI LIVE IS NOT ADJUSTABLE ON THE MONITOR. PLEASE CHECK AND ADVISE. TECHNICAIN NOTES, THERE WAS A SETUP ON THE SCREEN. ONCE WE CLICKED THROUGH IT SEMMED TO WORK FINE.	AUSTIN KALLUNKI	$0.00
2020-12-16	CUSTOMER STATES, THE PAC BRAKE SYSTEM ISN'T WORKING SINCE WE DID THE TRANSMISSION BUILD. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND AN AIR LINE ON THE PASSENGER SIDE NEAR THE FRAME THAT WAS DISCONNECTED.	TYLER SPANGLER	$0.00
2020-12-16	DIESEL - OIL CHANGE DURAMAX AND CUMMINS PREMIUM WITH BG DOC ADDITIVE OIL CHANGE SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 7,500 MILES. BG ENGINE COVERAGE ODOMETER OF FIRST SERVICE 0-50,000 MILES UP TO $4,000. 50,001 TO 100,000 MILES UP TO $2,000. MUST MAINTAIN EVERY 7,500 MILES TO REMAIN QUALIFIED.	TYLER SPANGLER	$134.99
Sub-total			$154.97
Shop Supplies			$10.07
Sub-total			$165.04
Tax ($7.25%)			$11.24
Total			$176.28

Payments

Total Payments To Date			$176.28
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap