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Start Date	Description	Technician	Amount
2020-12-17	A/C FREON TOP OFF/ DOES NOT INCLUDE LEAK DIAGNOSIS. TECHNICIAN ADDED A SMALL AMOUNT OF FREON AND NOTED IT IMMEDIATELY STARTED LEAKING FROM THE CONDENSOR. TECHNICIAN RECOMMENDS REPLACE THE CONDENSOR AND RE CHECK THE SYSTEM. CUSTOMER HAS DECLINED FURTHER REPAIRS AT THIS TIME.	ASHTON ORR	$44.59
2020-12-17	DIESEL - OIL CHANGE DURAMAX PREMIUM SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	ASHTON ORR	$89.99
Discount (10.00%)			-8.99880.00
2020-12-17	PLEASE INSTALL CUSTOMER SUPPLIED DRIVERS DOOR MIRROR. TECHNICIAN REMOVED MIRROR AND THE NEW MIRROR ARRIVED BROKEN. CUSTOMER REQUESTED WE LEAVE THE MIRROR OUT FOR FINAL REPAIRS AT A LATER TIME.	ASHTON ORR	$44.59
2020-12-15	PLEASE REPLACE BOTH UPPER BALL JOINTS.	ASHTON ORR	$333.16
Sub-total			$503.32
Shop Supplies			$32.72
Sub-total			$536.04
Total			$536.04
Total Discount			$9.00

Payments

Total Payments To Date			$536.04
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap