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Start Date	Description	Technician	Amount
2020-12-17	COURTESY INSPECTION (FREE)	LUKE HARRISON	$0.00
2020-12-23	CUSTOMER STATES THE ENGINE IS KNOCKING, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE KNOCK TO BE LOWER END, AND FURTHER INSPECTED TO FIND BEARING MATERIAL IN THE LOWER ENGINE OIL PAN. PLEASE REPLACE ENGINE ASSEMBLY WITH A COMPLETE "TURN KEY" UNIT FROM CHRYSLER WHICH INCLUDES COMPLETE FUEL SYSTEM, TURBO, ALL COVERS, HOSES, GASKETS, HARNESS. THIS REPAIR WILL CARRY A 3 YEAR 100,000 MILE PARTS AND LABOR WARRANTY GOOD NATION WIDE.	AUSTIN EASTMAN	$9,714.35
2020-12-23	FUEL FILTER REPLACEMENT	LUKE HARRISON	$164.55
2020-12-29	PLEASE INSTALL NEW REAR WIPER BLADE ASSEMBLY.	LUKE HARRISON	$29.82
2020-12-29	PLEASE INSTALL NEW RIGHT SIDE WASHER NOZZLE.	LUKE HARRISON	$28.58
2020-12-24	RACE PIPE. (PART ONLY)	LUKE HARRISON	$462.50
Sub-total			$10,399.79
Hazardous Materials Disposal			$48.26
Shop Supplies			$49.11
Sub-total			$10,497.16
TIRES DISPOSAL FEE			$14.00
Total			$10,511.16

Payments

Total Payments To Date			$0.00
Balance Remaining			$10,511.16

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KPI's

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KPI	Target	Actual	Gap