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Start Date	Description	Technician	Amount
2020-12-21	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON WITH A TURBO RELATED CODE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTED NO CODES TO BE PRESENT AT INITIAL CHECK. CUSTOMER REQUESTED WE DRIVE THE VEHICLE TO SEE IF CODE RE SETS. TECHNICIAN TEST DROVE AND AFTER ABOUT 60 MILES CODE P2262 SET AS PENDING. TECHNICIAN NOTED THE DIAGNOSTIC FOR THIS CODE INLCLUDED; VERIFYING THE ECM IS EQUIPPED WITH THE LATEST AVAILABLE SOFTWARE, AND A TURBO CLEANING PROCEDURE, UPON COMPLETION OF THE PREVIOUS TWO ITEMS TURBO REPLACEMENT IS REQUIRED. TECHNICIAN NOTED THE ECM SOFTWARE UPDATE CANNOT BE DONE DUE TO THE PERFORMANCE PARTS INSTALLED, AND CUSTOMER ALREADY HAD PERFORMED THE TURBO CLEANING PROCEDURE. AFTER INFORMING CUSTOMER OF THE ABOVE MENTIONED, CUSTOMER REQUEST WE MOVE FORWARD WITH REPLACING THE TURBO CHARGER ASSEMBLY. TURBO CHARGER ASSEMBLY IS BEING SUPPLIED BY THE CUSTOMER AND WARRANTY WILL BE AS STATED IN DISCLAIMER FOR CUSTOMER SUPPLIED PARTS. UPON COMPLETION TECHNICIAN DROVE VEHICLE ROUGHLY THE SAME AMOUNT OF MILES IT TOOK TO INITIALLY SET CODE AND SO FAR NO CODES HAVE RETURNED AT THIS TIME.	TYLER SPANGLER	$717.85
Sub-total			$717.85
Shop Supplies			$46.66
Sub-total			$764.51
FUEL			$70.00
Total			$834.51

Payments

Total Payments To Date			$834.51
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap