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Start Date	Description	Technician	Amount
2021-01-04	CUSTOMER STATES THE TRANSMISSION WAS RECENTLY RE BUILT, AND NOW THE CHECK ENGINE LIGHT IS COMING ON WITH A CODE P0755 AND THE TRANSMISSION DOESN'T SEEM TO WANT TO SHIFT PAST 4TH GEAR, ONCE ITS IN 4TH GEAR IT STICKS AND WONT SHIFT AT ALL. PLEASE CHECK AND ADVISE. TECHNICIAN FIRST VERIFIED FLUID LEVEL AND CONDITION TO BE CORRECT, VISUALLY INSPECTED EXTERNAL WIRING AND CONNECTOR, INSTALLATION LOOKS TO BE COMPLETED CORRECTLY. TECHNICAIN NEXT PULLED CODES AND VERIFIED A P0755 TO BE PRESENT. TECHNICIAN CLEARED CODES AND TEST DROVE TO DUPLICATE THE CONCERN AND FOUND THE CUSTOMERS CONCERN DESCRIPTION TO BE ACCURATE. TECHNICIAN NOTED THE SYMPTOMS ARE LIKELY A FAULT IN THE SOLENOID PACK OR THE VALVE BODY AND RECOMMENDS REMOVING THE FLUID PAN TO FURTHER INSPECT. TECHNICIAN REMOVED THE FLUID PAN TO INSPECT AND FOUND THERE TO BE NO SIGNS OF MECHANICAL FAILURE OR DEBRIS OF ANY SORT PRESENT IN THE FLUID OR THE PAN. TECHNICIAN RECOMMENDS REPLACE THE VALVE BODY AND SOLENOID PACK AS NEXT STEP IN THE DIAGNOSIS, CLEAR CODES, AND TEST DRIVE TO RE CHECK. CUSTOMER WOULD LIKE US TO RE USE FLUIDS. UPON COMPLETION TECHNICIAN PERFORMED THE IN BAY TRANSMISSION QUICK LEARN PROCEDURE AND TEST DROVE TO FIND THE TRANSMISSION IS NOW SHIFTING AS DESIGNED AND NO CODES HAVE RETURNED AT THIS TIME.	DANIEL WALDRON	$1,163.00
Sub-total			$1,163.00
Shop Supplies			$49.11
Sub-total			$1,212.11
Tax ($7.25%)			$84.32
Total			$1,296.42

Payments

Total Payments To Date			$1,296.42
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap