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Start Date	Description	Technician	Amount
2021-01-04	A. CUSTOMER STATES A WHEEL CAME OFF ON THE LEFT FRONT WHILE DRIVING, PLEASE ASSESS DAMAGE. TECHNICIAN NOTED THE FOLLOWING MECHANICAL PARTS ARE DAMAGED AND REQUIRE REPLACEMENT; WHEEL BEARING AND HUB ASSEMBLY, LOWER BALL JOINT, BRAKE ROTOR. FURTHER REPAIRS ARE REQUIRED AND MAY BE REFERENCED ON SEPERATE LINE ITEMS. CUSTOMER ALSO REQUEST REPLACE THE PASSENGER SIDE LOWER BALL JOINT AS WELL.	ADAM EGBERT	$1,250.49
2021-01-04	B. PLEASE INSTALL NEW LEFT FRONT FENDER FLARE.	AUSTIN EASTMAN	$448.27
2021-01-04	C. TECHNICIAN NOTED THE FRONT BUMPER IS DAMAGED, PLEASE REPLACE BUMPER, MOUNTING BRACKETS, AND APPLICABLE AFFECTED PARTS.	AUSTIN EASTMAN	$1,194.90
2021-01-05	D. PLEASE REPLACE THE FRONT GRILLE AND EMBLEM.	AUSTIN EASTMAN	$637.08
2021-01-05	E. TECHNICIAN NOTED THE LEFT SIDE DOOR MIRROR GLASS IS BROKEN. TECHNICIAN NOTED THE EXACT MIRROR PRESENT IS UN AVAILABLE AND A NEW SET OF SIMILAR MIRRORS WILL BE REQUIRED. PLEASE INSTALL NEW MIRROR SET.	AUSTIN EASTMAN	$383.52
2021-01-04	F. TECHNICIAN NOTED THE LEFT FRONT OUTER TIE ROD END BOOT IS TORN, AND THE RIGHT OUTER TIE ROD IS LOOSE, TECHNICIAN RECOMMENDS REPLACE TIE ROD ENDS.	ADAM EGBERT	$329.01
2021-01-04	G. ALIGNMENT - FRONT END		$74.99
2021-01-05	H. TIRE - YOKOHAMA GEOLANDER A/T 285/75R16.	AUSTIN EASTMAN	$206.41
2021-01-05	I. WHEEL - MOTO METAL MO951 GLOSS BLACK MACHINED FINISH 16 X 9 -12 8X165.	AUSTIN EASTMAN	$685.00
2021-01-04	J. TIRES - MOUNT AND BALANCE FOUR TIRES. ********ATTENTION - MUST RETURN FOR A WHEEL NUT RE TORQUE AFTER 100 MILES*******	AUSTIN EASTMAN	$84.72
2021-01-04	K. SPLINED LUG NUT SET WITH KEY.	AUSTIN EASTMAN	$65.00
2021-01-05	L. AIR FILTER CLEAN AND RE-CHARGE SERVICE - K&N	AUSTIN EASTMAN	$19.99
2021-01-05	M. DIESEL - OIL CHANGE DURAMAX PREMIUM SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	AUSTIN EASTMAN	$89.99
2021-01-07	N. UPON GETTING THE TRUCK INTO THE SHOP TO FURTHER INSPECT TECHNICIAN NOTED THE LEFT SIDE UPPER BALL JOINT TO HAVE EXCESSIVE PLAY. CUSTOMER REQUEST REPLACE BOTH UPPER BALL JOINTS.	ADAM EGBERT	$402.82
2021-01-19	O. FUEL FILTER - DIESEL - DURAMAX 2001-2016 REPLACMENT	AUSTIN EASTMAN	$115.27
Sub-total			$5987.43
Shop Supplies			$49.11
Sub-total			$6,036.54
Tax ($7.25%)			$434.09
WHEEL FREIGHT			$60.00
Total			$6,530.63

Payments

Total Payments To Date			$6,530.63
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap