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Start Date	Description	Technician	Amount
2021-01-13	BG - OIL CHANGE - GOOD - RECOMMENDED SERVICE INTERVAL IS 3,000 MILES. PRICE DISPLAYED IS UP TO 6 QUARTS	DANIEL WALDRON	$49.99
2021-01-11	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE OIL CHANGE IS OVERDUE ACCORDING TO THE STICKER, THE TRANSMISSION FLUID IS STARTING TO GET COLOR TO IT, THE OIL PAN HAS A VERY MINOR SEEP, THE SERPENTINE BELT HAS SLIGHT CRACKING, THE RIGHT LOWER BALL JOINT HAS EXCESSIVE MOVEMENT, THE FRONT SWAY BAR LINKS HAVE EXCESSIVE MOVEMENT, THE FRONT BRAKE PADS ARE AT 5/32", THE REAR BRAKE PADS ARE AT 3/32" AND HAVE A RUST LIP ON THE ROTORS.	DANIEL WALDRON	$0.00
2021-01-13	CUSTOMER STATES, THERE IS A CLUNKING NOISE WHEN TURNING SHARP TO THE RIGHT. TECHNICIAN NOTES, WE DUPLICATED THE CONCERN AND BELIEVE IT IS CAUSED BY THE SWAY BAR END LINKS. THE RIGHT FRONT HAS EXCESSIVE MOVMENT AND HAS A LARGE POP WHEN SHAKING IT BY HAND. THE LEFT FRONT ALSO HAS MOVEMENT AND SHOULD BE REPLACED AT THE SAME TIME. WE ALSO FOUND THE RIGHT LOWER BALL JOINT TO HAVE EXCESSIVE MOVEMENT AND IN NEED OF REPLACEMENT.	DANIEL WALDRON	$163.51
2021-01-11	TECHNICIAN NOTES, THE RIGHT LOWER BALL JOINT HAS EXCESSIVE MOVEMENT AND SHOULD BE REPLACED. THE LOWER BALL JOINT IS ONLY SERVICEABLE WITH THE LOWER CONTROL ARM. **ALIGNMENT IS RECOMMENDED IN ADDITION TO THIS REPAIR**	DANIEL WALDRON	$577.37
Sub-total			$790.87
Shop Supplies			$49.11
Sub-total			$839.98
Tax ($7.25%)			$57.34
Total			$897.32

Payments

Total Payments To Date			$897.32
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap