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Start Date	Description	Technician	Amount
2021-01-18	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	DANIEL WALDRON	$59.99
2021-01-18	COURTESY INSPECTION (FREE)	DANIEL WALDRON	$0.00
2021-01-18	CUSTOMER STATES, THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING BUT IS NOW OFF. THERE IS ALSO A STATICY OR TICKING NOISE AT LOW RPM. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE NOISE SOUNDED LIKE IT WAS COMING FROM THE FRONT OF THE ENGINE. WE REMOVED THE SERPENTINE BELT TO ELIMINATE A PULLEY BEING THE CAUSE AND THE NOISE WAS STILL PRESENT. TECHNICIAN RECOMMENDS REMOVING THE TIMING COVER TO INSPECT FURTHER.	AUSTIN EASTMAN	$720.26
2021-01-18	STATE - EMISSIONS TEST (ONLY)*	DANIEL WALDRON	$35.00
Sub-total			$815.25
Shop Supplies			$49.11
Sub-total			$864.36
Tax ($7.25%)			$56.57
Total			$920.93

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$920.93
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap