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Start Date	Description	Technician	Amount
2021-01-27	CUSTOMER STATES, RANDOMLY THE CHECK ENGINE LIGHT WILL COME ON WITH A MESSAGE ON THE DASH SAYING ENGINE POWER IS REDUCED AND THE VEHICLE WILL STOP ACCELERATING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE CHECKED INTO THE ISSUE AND FOUND ANOTHER COMMON ISSUE WITH THE THROTTLE BODY CONNECTOR, AND THE THROTTLE BODY ITSSELF. TECHNICIAN RECOMMENDS REPLACING BOTH AND RECHECKING IF THE ISSUE RETURNS. **THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED REPAIRS, THIS CHARGE IS FOR THE DIAGNOSIS PREFORMED**	TYLER SPANGLER	$51.09
2021-01-26	CUSTOMER STATES, THE BLOWER MOTOR FAN ISN'T WORKING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE CHECKED AT THE BLOWER MOTOR AND VERIFIED IT IS GETTING POWER AND GROUND BUT ISN'T POWERING ON. TECHNICIAN RECOMMENDS REPLACING THE BLOWER MOTOR.	TYLER SPANGLER	$266.93
Sub-total			$318.02
Shop Supplies			$20.67
Sub-total			$338.69
Tax ($7.25%)			$23.06
Total			$361.74

Payments

Total Payments To Date			$361.74
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap