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Start Date	Description	Technician	Amount
2021-01-28	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	DANIEL WALDRON	$59.99
2021-01-27	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE FRONT TIRES ARE CUPPED AND ARE DUE FOR ROTATION, THE OIL CHANGE IS ABOUT 4,0000 MILES OVERDUE ACCORDING TO THE STICKER, THE BRAKE FLUID IS GETTING DARK, THE OIL PAN AND REAR MAIN AREA IS SEEPING, THE TUNE UP IS DUE BY THE MILES UNLESS IT IS ALREADY UP TO DATE, THE FRONT RBAKE PADS ARE METAL ON METAL WITH THE ROTORS, AND THE REAR BRAKE PADS ARE AT 6/32".	DANIEL WALDRON	$0.00
2021-01-27	CUSTOMER STATES, THERE IS A GRINDING NOISE WHILE DRIVING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE FRONT BRAKES ARE METAL ON METAL WITH THE ROTORS AND BOTH THE PADS AND ROTORS SHOULD BE REPLACED. - BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS.	DANIEL WALDRON	$399.64
2021-01-27	CUSTOMER STATES, THERE IS A LACK OF POWER AT ABOUT 60 MPH. IF THEY BACK OFF THE THROTTLE FOR A MINUITE OR TWO THEN TRY TO ACCELERATE IT WILL BE FINE. IF THEY TRY AND PUSH PAST WITHOUT WAITING THE CHECK ENGINE LIGHT WILL COME ON AND FLASH. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WAS A CODE FOR A MISFIRE ON CYLINDER #1. WE INSTPECTED THE SPARK PLUG AND FOUND CARBON BUILD UP ON THE BOTTOM OF THE PLUG. WE SWAPPED THE SPARK PLUG TO ONE CYLINDER AND THE IGNITION COIL TO ANOTHER AND THE MISFIRE FOLLOWED THE IGNITION COIL TECHNICIAN RECOMMENDS REPLACING ATLEAST THE ONE IF NOT ALL 6 BASED OFF THE AGE AND MILES. THE CUSTOMER WOULD LIKE US TO REPLACE ALL 6 COILS AT THIS TIME.	DANIEL WALDRON	$1,038.03
2021-01-28	STATE - EMISSIONS TEST (ONLY)*	DANIEL WALDRON	$35.00
2021-01-28	TIRES - ROTATE AND CHECK TIRE PRESSURES	DANIEL WALDRON	$19.99
Sub-total			$1,552.64
Shop Supplies			$49.11
Sub-total			$1,601.75
Tax ($7.25%)			$110.03
Total			$1,711.78

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$0.00
Balance Remaining			$1,711.78

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KPI's

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KPI	Target	Actual	Gap