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Start Date	Description	Technician	Amount
2021-02-01	A. CUSTOMER STATES, THE CHECK ENGINE LIGHT COMES ON AND THE VEHICLE HAS LOW OIL PRESSURE. PLEASE CHECK AND ADVISE. TECHNICIAN FIRST CHECKED AND FOUND STORED CODE P0087 NOT CURRENT. TECHNICIAN PROCEEDED WITH VERIFYING LOW PRESSURE BY MEANS OF A MECHANICAL GAUGE, HIGH PRESSURE IS STAYINNG WITHIN LIMITS ACCORDING TO SCAN TOOL DATA. TECHNICIAN CLEARED THE CODES AND TEST DROVE TO FIND NO SYMPTOM TO BE CURRENT. TECHNICIAN SUSPECTS A POSSIBLE INJECTOR INTERMITTENT FAULT BUT HAS NO PROOF OR WAY TO VERIFY WITHOUT THE PROBLEM DUPLICATING. TECHNICIAN ALSO SUSPECTS THE LOW OIL PRESSURE WARNING IS COMING ON DUE THE THE ENGINE RPM DROPPING BELOW NORMAL BUT THIS CONCERN IS ALSO NOT CURRENT. CUSTOMER HAS BEEN INFORMED OF THE ABOVE AND WOULD LIKE US TO FURTHER TEST DRIVE WHILE MONITORING. TECHNICIAN TEST DROVE FOR ROUGHLY 100 MILES AND NOTED ONE OCCURRENCE WHERE THE WRENCH LIGHT ILLUMINATED ON THE DASH AND AND THE VEHICLE WENT INTO REDUCED POWER MODE. AT THIS TIME THERE WERE NO CODES PRESENT, AND THE PROBLEMS WENT AWAY AFTER CYCLING THE KEY FROM ON TO OFF AND BACK TO ON AGAIN. TECHNICIAN WAS MONITORING MISFIRE DATA AT THE TIME THE ISSUE HAPPENED AND NOTED NONE TO SHOW UP ON THE MISFIRE COUNTER, AND NO SIGNS OF FUEL PRESSURE DROPPING, AS THE ISSUE HAPPENED AT VERY LIGHT THROTTLE. TECHNICIAN REVIEWED SYMPTOMS FROM INSTANCE AND NOTED THE THROTTLE BODY IS VERY COMMON TO CAUSE PROBLEMS WHERE THE SYMPTOMS LINE UP WITH WHAT WAS OBSERVED. TECHNICIAN ALSO NOTED THERE STILL MAY BE A FUEL SYSTEM RELATED ISSUE LIKELY AN INJECTOR BUT WITH NO FURTHER DATA TO CONCLUDE. TECHNICIAN RECOMMENDS REPLACE THE THROTTLE BODY, AND RUN A BG 44K GDI FUEL SYSTEM CLEANER, AS THE NEXT STEP IN THE DIAGNOSIS, CLEAR CODES AND LET CUSTOMER TEST DRIVE TO SEE IF ANY SYMPTOMS RETURN. PLEASE REFER TO SEPERATE LINE ITEM FOR PRICING DETAILS.	LUKE HARRISON	$89.17
2021-02-04	B. TECHNICIAN RECOMMENDS REPLACE THE THROTTLE BODY AS A BEST GUESS FOR SYMPTOMS THAT HAPPENED DURING THE TEST DRIVE AS DESCRIBED IN THE LINE ITEM FOR DIAGNOSIS. NATE FROM IDRIVE HAS AGREED TO COVER THE REPAIRS ON THIS LINE ITEM ONLY ($283.59) AND WILL NOT BE WILLING TO PAY FOR ANY FURTHER REPAIRS ON THE TRUCK. THE CUSTOMER WILL BE RESPONSIBLE TO PAY FOR THE REMAINING BALANCE.	RUSSELL HUDSON	$283.59
2021-02-04	C. BG - FUEL SYSTEM IN TANK CLEANER 44K. TANK NEEDS TO HAVE FUEL ADDED. BEST WHEN USED WITH 20 GALLONS OF FUEL.	RUSSELL HUDSON	$29.99
Sub-total			$402.75
Shop Supplies			$26.18
Sub-total			$428.93
FUEL			$45.00
Total			$473.93

Payments

Total Payments To Date			$473.93
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap