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Start Date	Description	Technician	Amount
2021-02-02	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	DANIEL WALDRON	$59.99
2021-02-01	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE OIL CHANGE IS OVERDUE BY 600 MILES ACCORDING TO THE STICKER, THE FRONT RIGHT TIRE AREA HAS DAMAGE DUE TO IMPACT, THE FRONT BRAKE PADS ARE AT 7/32", AND THE REAR BRAKE PADS ARE AT 6/32".	DANIEL WALDRON	$0.00
2021-02-01	CUSTOMER STATES, THE VEHICLE IS MAKING NOISE WHILE IN 4X4 AND WILL KICK OUT ON ITS OWN. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE ABLE TO GET IT TO ACT UP AND HEARD THE NOISE COMING FROM THE FRONT LEFT WHEEL AREA. WE WERE ABLE TO WATCH THE CV AXLE WHILE IT WAS MAKING THE NOISE AND THE CV AXLE WAS BINDING UP AND STOPPING WHEN THE NOISE WAS PRESENT. TECHNICIAN RECOMMENDS DISASSEMBLING TO INSPECT THE HUB ACTUATOR AND WHEEL HUB ASSEMBLY. UPON DISASSEMBLY, TECHNICIAN FOUND THE GEARS ON BOTH THE HUB ACTUATOR AND ON THE WHEEL HUB TO BE GROUND DOWN RESULTING IN THE CV AXLE BINDING AND BEING UNABLE TO TURN. TECHNICIAN ALSO VERIFIED IT HAD PROPER VACUUM TO BE ABLE TO ACUTATE THE 4X4 PROPERLY. TECHNICIAN RECOMMENDS REPLACING BOTH THE WHEEL HUB AND HUB ACTUATOR.	RUSSELL HUDSON	$490.33
2021-02-02	TECHNICIAN NOTES, THERE IS DAMAGE ON THE RIGHT FRONT WHEEL AREA DUE TO AN IMPACT. THE WHEEL IS BENT, THE LOWER CONTROL ARM HAS SHIFTED AND PUSHED OFF THE BUSHINGS AND IS LIKELY BENT, THE TABS ON THE FRAME WHERE THE LOWER CONTROL ARM MOUNTS TO ARE BOTH BENT, AND THE WHEEL HUB IS LIKELY DAMAGED AS WELL FROM THE IMPACT. TECHNICIAN RECOMMENDS REPLACING THE WHEEL, LOWER CONTROL ARM, AND WHEEL HUB. AS WELL AS ATTEMPTING TO BEND THE TABS ON THE FRAME FOR THE LOWER CONTROL ARM STRAIGHT AND ALIGNING THE FRONT END AFTERWARDS.	AUSTIN EASTMAN	$1,553.84
Sub-total			$2,104.16
Shop Supplies			$49.11
Sub-total			$2,153.27
Tax ($7.25%)			$152.55
Total			$2,305.82

Payments

Total Payments To Date			$2,305.82
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap