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Start Date	Description	Technician	Amount
2021-02-02	CUSTOMER STATES, THE TRANSMISSION IS SKIPPING SECOND GEAR AND IS THROWING TWO CODES; P0752 AND P1875. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE CHECKED FLUID AND FOUND IT WAS EXTREMELY DARK AND SMELLS BURNT. TECHNICIAN RECOMMENDS REMOVING THE TRANSMISSION AND GOING THROUGH IT TO THE CAUSE OF THE FAILURE. UPON DISASSEMBLY TECHNICIAN FOUND DAMAGE TO THE SECOND AND FOURTH GEARS. **THE CUSTOMER WOULD LIKE US TO JUST FIX WHAT IS WRONG, THIS PRICE IS NOT FOR A FULL REBUILD AND WILL NOT CARRY A WARRANTY.**	TYLER SPANGLER	$658.63
2020-04-27	TECHNICIAN NOTES, THE REAR U-JOINT ON THE REAR DRIVE LINE HAS VERY SEVERE MOVEMENT AND IS ABOUT TO COME APART COMPLETELY. TECHNICIAN RECOMMENDS REPLACING IT WHILE THE DRIVE LINE IS OUT OF THE VEHICLE.	TYLER SPANGLER	$68.79
Sub-total			$727.42
Shop Supplies			$47.28
Sub-total			$774.70
Tax ($7.25%)			$52.74
Total			$827.44

Payments

Total Payments To Date			$300.00
Balance Remaining			$527.44

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KPI's

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KPI	Target	Actual	Gap