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Start Date	Description	Technician	Amount
2021-02-11	CUSTOMER STATES, THERE IS A MESSAGE ON THE DASH SAYING SERVICE EMISSIONS SYSTEM. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE MESSAGE WOULD COME AND GO INTERMITANTLY. WE ALSO NOTICED WHEN THIS MESSAGE WOULD COME UP IT WOULD ALSO SAY SEVICE CHARGING SYSTEM. WE TESTED THE ALTERNATOR AND FOUND IT WAS RANDOMLY PUTTING OUT LOW/NO VOLTAGE. TECHNICIAN BELIEVES THE TWO ISSUES MAY BE RELATED AND THE DROP OF VOLTAGE IS CONTRIBUTING TO LOSING ITS EMISSIONS DATA. TECHNICIAN RECOMMENDS REPLACING THE ALTERNATOR AND RECHECKING IF THE ISSUE RETURNS. AFTER REPLACING THE ALTERNATOR, THE MESSAGES HAVEN'T RETURNED AT THIS TIME AND THE VEHICLE WILL NOW PASS AND EMISSIONS TEST AS WELL. AFTER RUNNING THE EMISSIONS TEST, THE ISSUE RETURNED. THE CUSTOMER WOULD LIKE TO TAKE THE VEHICLE FOR NOW AND BRING IT BACK AT A LATER DATE IF THEY WOULD LIKE TO CONTINUE LOOKING INTO THE ISSUE.	RUSSELL HUDSON	$600.16
2021-03-09	STATE - EMISSIONS TEST (ONLY)*	DANIEL WALDRON	$35.00
Sub-total			$635.16
Shop Supplies			$41.29
Sub-total			$676.45
Tax ($7.25%)			$43.51
Total			$719.96

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$719.96
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap