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Start Date	Description	Technician	Amount
2021-02-18	BG - OIL CHANGE - GOOD - RECOMMENDED SERVICE INTERVAL IS 3,000 MILES. PRICE DISPLAYED IS UP TO 6 QUARTS	JONI WALKER	$49.99
2021-02-18	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD WASHER ON THE DRIVERS SIDE WAS CLOGGED, THE PARKING BRAKE IS WEAK, THE COOLANT WAS SLIGHLY LOW, THE BRAKE FLUID IS GREEN, THE POWER STEERING FLUID IS DARK, THE THE AIR FILTER IS SLIGHLY DIRTY, THE TIMING BELT AND TUNE UP ARE DUE BY THE MILES UNLESS THEY ARE ALREADY UP TO DATE, THE FRONT ENGINE MOUNT IS TORN, THE LEFT OUTER TIE ROD HAS EXCESSIVE MOVEMENT, THE SWAY BAR BUSHINGS ARE WEATHER CRACKED, THE SHOCKS ARE BONCY, THE FRONT BRAKE PADS ARE AT 4/32", THERE WAS NO INSPECTION PORT FOR THE REAR BRAKE SHOES, THERE IS SEVERAL OIL LEAKS ON THE ENGINE, AND THE LEFT FRONT TIRE HAD A NAIL IN IT (BUT IT DIDN'T PUNCTURE THROUGH THE TREAD)	JONI WALKER	$0.00
2021-02-18	STATE - EMISSIONS TEST (ONLY)*	DANIEL WALDRON	$35.00
2021-02-18	WIPER BLADE REPLACEMENT (2) STANDARD BLADES SAFEVIEW BLADE	JONI WALKER	$19.98
Sub-total			$104.97
Shop Supplies			$6.82
Sub-total			$111.79
Tax ($7.25%)			$507
Total			$116.86

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$116.86
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap