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Start Date	Description	Technician	Amount
2021-02-27	A/C FREON TOP OFF/ DOES NOT INCLUDE LEAK DIAGNOSIS	RUSSELL HUDSON	$79.99
2021-02-25	CUSTOMER STATES, ONCE THE ENGINE IS HOT THE VEHICLE WILL RUN ROUGH AT IDLE AND WANT TO DIE. ANOTHER SHOP TOLD HIM THE EGR VALVE WAS STICKING AND WAS THE CAUSE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE TEST DROVE THE VEHICLE AND WE WERE ABLE TO GET IT TO MAKE A TICKING NOISE ONCE IT WAS HOT AND THE ENGINE WOULD RUN ROUGH. THE CHECK ENGINE LIGHT WAS ALSO ON WITH A CODE; P0345 FOR CMP SENSOR A CIRCUIT PROBLEM BANK 2. WE LOOKED INTO COMMON ISSUES THAT ARE RELATED TO THAT CODE AND FOUND COMMON PROMES WITH THE CAM SHAFT POSITION SENSOR, ENGINE DAMAGE, TIMING CHAINS, AND LOW OIL PRESSURE THAT CAN CAUSE THAT CODE. WE CHECKED THE OIL LEVEL AND FOUND IT WAS LOW ENOUGH IT WASN'T ON THE DIP STICK. THE CUSTOMER WOULD LIKE US TO TOP IT OFF IN AN ATTEMPT TO FIX IT. AFTER TOPPING OFF THE OIL, WE CAN NO LONGER GET THE ENGINE TO MAKE THE TICKING NOISE. THERE IS STILL POTENTIAL FOR FURTHER ISSUES IF THE SYMPTOMS RETURN. TECHNICIAN RECOMMENDS PREFORMING AN ENGINE FLUSH WITH THE NEXT OIL CHANGE AS WELL.	RUSSELL HUDSON	$59.07
Sub-total			$139.05
Shop Supplies			$9.04
Sub-total			$148.09
Tax ($7.25%)			$10.08
Total			$158.17

Payments

Total Payments To Date			$158.17
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap