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Start Date	Description	Technician	Amount
2021-04-01	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD HAS A ROCK CHIP, THE OIL CHANGE IS OVERDUE ACCORDING TO THE STICKER AND THE OIL IS LOW, THE TRANSMISSION FLUID IS GETTING DARK, THERE IS A COOLANT LEAK COMING FROM THE REAR OF THE ENGINE, THE POWER STEERING LINES AND HYDRO BOOST AREA ARE ALL WET, THE TRANSMISSION EXTERNAL FILTER IS WET, THERE IS MULTIPUL ENGINE OIL LEAKS, THE RIGHT OUTER TIE ROD HAS EXCESSIVE MOVEMENT AND SHOULD BE REPLACED, THE STEERING STABILIZER SHOCK IS DRIPPING, THE FRONT BRAKE PADS ARE AT 12/32", THE REAR BRAKE PADS ARE AT 10/32", THE FUEL FILTER IS DUE BY THE MILES UNLESS IT IS UP TO DATE, AND THE TRANSFER CASE FLUID IS DARK AND DUE FOR SERVICE.	TYLER SPANGLER	$0.00
2021-05-06	TECHNICIAN NOTES, AFTER BEING ABLE TO GET THE VEHICLE TO START THE CHECK ENGINE LIGHT WAS ON WITH HARD CODES THAT WOULDN'T CLEAR (P0611 FOR FUEL INJECTION CONTROL MODULE PERFORMANCE, AND P0676 FOR CYLINDER 6 GLOW PLUG CIRCUIT. THE CUSTOMER WOULD LIKE US TO LOOK INTO THESE ISSUES. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WHEN CHECKING INTO THE P0611 WE CHECKED THE VOLTAGE GOING TO THE FICM AND COMING OUT AND WERE ABLE TO FIND IT IS GETTING PROPER POWER AND GROUND HOWEVER THE VOLTAGE COMING OUT OF THE FICM IS ABOUT HALF OF WHAT IT NEEDS TO BE. TECHNICIAN RECOMMENDS REPLACING THE FICM BEFORE RECHECKING FOR FURTHER POSSIBLE ISSUES.	ADAM EGBERT	$647.15
2021-04-23	TECHNICIAN NOTES, THE RIGHT OUTER TIE ROD HAS EXCESSIVE MOVEMENT AND SHOULD BE REPLACED.	ADAM EGBERT	$402.37
2021-05-07	TECHNICIAN NOTES, THE SECOND HARD CODE FOR THE CHECK ENGINE LIGHT WAS A P0676 FOR CYLINDER 6 GLOW PLUG CIRCUIT. WE CHECKED AT THE GLOW PLUG CONTROL MODULE AND FOUND IT WAS SENDING POWER TO THE CYLINDER 6 GLOW PLUG. WE SWAPPED TERMINALS FROM CYLINDER 6 TO CYLINDER 8 ON THE GLOW PLUG CONTROL MODULE AND LEFT THE GLOW PLUG IN PLACE. THE CHECK ENGINE LIGHT CODE FOLLOWED THE CIRCUIT CHANGE MEANING THE GLOW PLUG FOR CYLINDER #6 IS BAD AND SHOULD BE REPLACED. TECHNICIAN RECOMMENDS REPLACING THE GLOW PLUGS ON THAT BANK AT THE SAME TIME. TECHNICIAN ALSO RECOMMENDS REPLACING THE GLOW PLUG WIRING ASSEMBLY SINCE THEY ARE COMMON FOR BREAKING AT THIS AGE.	ADAM EGBERT	$472.74
2021-04-23	TECHNICIAN NOTES, THE STEERING STABILIZER SHOCK IS DRIPPING FLUID AND SHOULD BE REPLACED.	ADAM EGBERT	$117.15
2021-04-23	TECHNICIAN NOTES, THE VEHICLE WOULDN'T START WHEN WE WENT TO PULL IT INTO THE SHOP. IT WOULD TURN OVER AND HIT A DEAD SPOT AND MAKE A GRINDING NOISE SIMILAR TO WHEN A FLY WHEEL IS MISSING A TOOTH. TECHNICIAN RECOMMENDS REMOVING THE STARTER TO INSPECT. UPON REMOVAL OF THE STARTER MOTOR WE TURNED THE ENGINE OVER BY HAND AND DIDN'T SEE ANY MISSING TEETH ON THE FLY WHEEL. TECHNICIAN BELIEVES THE NOISE WAS COMING FROM STARTER MOTOR AND RECOMMENDS REPLACING IT. THE CUSTOMER HAS ALREADY REPLACED THEIR STARTER AND WILL WARRANTY IT OUT FOR US TO REINSTALL.	ADAM EGBERT	$102.17
2021-05-14	TECHNICIAN NOTES, WHILE GOING TO CHECK THE FICM VOLTAGE WE HAD TO MOVE THE COOLANT RESERVOIR OUT OF THE WAY. THE PLASTIC SECTION OF THE LOWER HOSE BROKE UPON MOVING THE ASSEMBLY DUE TO THE FACT THAT IT IS BRITTLE OLD PLASTIC. TECHNICIAN WILL COVER THE LABOR TO REPLACE IT IF THE CUSTOMER WILL COVER THE PART.	TYLER FARNSWORTH	$115.74
2021-04-23	TRANSFER CASE SERVICE (SYNTHETIC)	ADAM EGBERT	$103.79
Sub-total			$1,961.10
Shop Supplies			$59.11
Sub-total			$2,020.21
Tax ($7.25%)			$142.18
Total			$2,162.39

Payments

Total Payments To Date			$2,162.39
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap