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Start Date	Description	Technician	Amount
2021-04-09	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TYLER FARNSWORTH	$59.99
2021-04-07	COURTESY INSPECTION (FREE)	TYLER FARNSWORTH	$0.00
2021-04-07	CUSTOMER BELIEVES THERE IS A COOLANT LEAK COMING FROM THE RADIATOR. PLEASE CHECK AND ADVISE. - TECHNICIAN NOTES, THE RADIATOR IS CRACKED ON THE DRIVERS SIDE. TECHNICIAN RECOMMENDS REPLACING THE RADIATOR BEFORE RECHECKING FOR OTHER POSSIBLE LEAKS ON THE SYSTEM.	TYLER FARNSWORTH	$629.46
2021-04-07	CUSTOMER STATES, THE CRUISE CONTROL ISN'T WORKING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE IS A CODE STORED IN THE COMPUTER FOR THE BRAKE SWITCH MALFUNTIONING. TECHNICIAN RECOMMENDS REPLACING THE BRAKE SWITCH BEFORE RECHECKING FOR OTHER POSSIBLE ISSUES.	TYLER FARNSWORTH	$124.88
2021-04-07	CUSTOMER STATES, THE DRIVERS SEAT DOESN'T GO AS LOW AS IT SHOULD. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE SEAT IS BOTTOMING OUT ON THE BRACKET AND WILL NOT ALLOW ANY MORE MOVEMENT.	TYLER FARNSWORTH	$0.00
2021-04-07	CUSTOMER STATES, THE SEAT HEATER DOESN'T WORK. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE VERIFIED THAT THE SEAT HEATER IS GETTING POWER TO THE CONNECTOR BUT WE ARE UNABLE TO REPLACE THE SEAT HEATER. TECHNICIAN RECOMMENDS TAKING THE VEHICLE TO AN UPHOLTERY SHOP TO HAVE IT REPLACED.	TYLER FARNSWORTH	$51.09
2021-04-07	CUSTOMER STATES, THE STEERING WHEEL DOESN'T TILT ALL THE WAY UP. PLEASE CHECK AND ADVISE. TECHNICIAN BELEIVES THE STEERING WHEEL IS TILTING UP AS FAR AS POSSIBLE. THERE IS NO RELEARN PROCEDURE FOR THE TILT WITH A SCAN TOOL.	TYLER FARNSWORTH	$0.00
2021-04-07	CUSTOMER STATES, THERE IS A CLUNKING NOISE/HARD SHIFT WHEN ACCELERATING FROM A STOP. PLEASE CHECK AND ADVISE. - TECHNICIAN NOTES, BOTH OF THE SIDE ENGINE MOUNTS ARE TORN AND ARE ALLOWING EXCESSIVE MOVEMENT ON ACCELERATION. TECHNICIAN RECOMMENDS REPLACING BOTH ENGINE MOUNTS AT THE SAME TIME.	TYLER FARNSWORTH	$939.38
Sub-total			$1,804.80
Shop Supplies			$49.11
Sub-total			$1,853.91
Tax ($7.25%)			$130.85
Total			$1,984.75

Payments

Total Payments To Date			$1,984.75
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap