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Start Date	Description	Technician	Amount
2021-05-03	ALIGNMENT - FRONT END	JONI WALKER	$74.99
2021-05-03	COURTESY INSPECTION (FREE)	JONI WALKER	$0.00
2021-05-18	STATE - EMISSIONS TEST (ONLY)*	JASMINE HARRISON	$35.00
2021-05-10	TECHNICIAN NOTES, THE REAR MAIN CRANKSHAFT SEAL AND REAR COVER SEAL ARE BOTH SEEPING. TECHNICIAN RECOMMENDS REPLACING THEM WHILE THE TRANSMISSION IS OUT OF THE VEHICLE. THE OIL PAN GASKET WILL ALSO NEED TO BE REPLACED IN ORDER TO PROPERLY RESEAL THE REAR COVER.	TYLER FARNSWORTH	$655.46
2021-05-07	TECHNICIAN NOTES, THE TRANSMISSION COOLER LINE THAT THE CUSTOMER HAS PREVIOSULY BENT IS LIKELY GOING TO KINK IF WE TRY TO BEND IT BACK INTO PLACE AND THE LINE SHOULD BE REPLACED.	TYLER FARNSWORTH	$154.17
2021-05-07	TECHNICIAN NOTES, THERE WAS EXCESSIVE METAL IN THE TRANSMISSION SYSTEM DUE TO A PREVIOUS FAILURE. IN ORDER TO UPHOLD THE WARRANTY, BOTH THE TRANSMISSION COOLER AND RADIATOR WILL NEED TO BE REPLACED. CUSTOMER STATES, THE RADIATOR WAS JUST RECENTLY REPLACED. IF THE RADIATOR FLUSHES OUT NORMAL WE WILL BE WILLING TO REUSE THE RADIATOR. HOWEVER THE TRANSMISSION COOLER WILL STILL NEED TO BE REPLACED.	TYLER FARNSWORTH	$391.96
2021-05-07	TECHNICIAN NOTES, UPON REMOVING THE REAR DRIVE LINE THE TRANSFER CASE REAR OUTPUT SEAL HAS TORN AND SHOULD BE REPLACED.	TYLER FARNSWORTH	$30.65
2021-05-18	TECHNICIAN NOTES, WE HAD THE TRANSMISSION REINSTALLED AND WEN'T TO START THE VEHCILE AND FOUND WITH THE KEY ON AND THE ENGINE OFF THE REVERSE LIGHTS WERE COMING ON. THE CUSTOMER HAS APPROVED US TO LOOK INTO THIS ISSUE. TECHNICIAN FOUND THERE WERE WIRES CROSSED CAUSING THE ISSUE AS WELL AS A FEW OF THE WIRES GOING TO THE RANGE SWITCH TO HAVE COME OUT OF THEIR BUTT CONNECTORS. TECHNICIAN REWIRED THE BUTT CONNECTORS AND FIXED THE CONSTANT POWER TO THE REVERSE LIGHT ISSUE.	TYLER FARNSWORTH	$114.17
2021-04-14	TRANSMISSION - CHEVROLET GMC 4L80E RELIABILITY UPDATED TRANSMISSION OVERHAUL, THIS RE-BUILD IS ONLY COMPATIBLE WITH A COMPLETE STOCK TRUCK AND WILL CARRY A 2 YEAR 24,000 MILE PARTS AND LABOR WARRANTY AT OUR FACILITY. ANY PERFORMANCE MODIFICATIONS MADE TO THE VEHICLE TO INCREASE POWER WILL VOID THIS TRANSMISSIONS WARRANTY. DOES NOT COVER COST OF NEW PUMP, SOLENOIDS, OR HARD PARTS. IF ADDITIONAL PARTS ARE NEEDED, ADDITIONAL CHARGES MAY APPLY.	LUKE HARRISON	$3,114.95
Discount			-100.000.00
2021-05-18	UPON TEST DRIVING THE TRANSMISSION TECHNICIAN FOUND IT WASN'T SHIFTING AT THE CORRECT TIME. WE BELIEVE THIS IS A SOLENOID ISSUE AND ISN'T TECHNICALLY COVERED UNDER WARRANTY. WE WILL DROP THE TRANSMISSION PAN AND CHECK THE SOLENOIDS AS IF IT WERE COVERED UNDER WARRANTY. TECHNICIAN FOUND THE SOLENOIDS LOOK CLEAN AND ARE CLICKING WHEN ENERGIZED. WE WILL SWAP THEM WITH PARTS FROM HIS CORE TRANSMISSION. UPON REINSTALLING THE SOLENOIDS AND TEST DRIVING THE VEHICLE THE SHIFTING IS NOW NORMAL.	TYLER FARNSWORTH	$0.00
Sub-total			$4,471.35
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$4,588.72
Tax ($7.09%)			$321.64
Total			$4,910.36
Total Discount			$100.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$4,910.36
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap