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Start Date	Description	Technician	Amount
2021-04-19	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON AND THE TRANSMISSION STAYS IN GEAR UNTIL ABOUT 2400 RMP BEFORE IT WILL SHIFT. WE BUILT THIS TRANSMISSION AT 218,398 MILES IN JUNE OF 2019. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE GOVERNER PRESSURE WAS STAYING AT ABOUT 4 PSI ON OUR TEST DRIVE. AT THE TIME OF THE TRANSMISSION BUILD WE REPLACED THE GOVERNER PRESSURE SENSOR, AND THE CUSTOMER HAD SUPPLIED THE TRANSDUCER. WE WILL REPLACE THE GOVERNER PRESSURE SENSOR UNDER WARRANTY AT NO COST TO THE CUSTOMER. TECHNICIAN RECOMMENDS REPLACING THE TRANSDUCER AT THE SAME TIME FOR NO ADDITIONAL LABOR SINCE IT IS THE NEXT MOST LIKELY CAUSE OF THE ISSUE. **PLEASE REUSE FLUID**	TYLER FARNSWORTH	$147.20
2021-04-23	TECHNICIAN NOTES, UPON TEST DRIVING THE VEHICLE AFTER REPLACING THE GOVERNER PRESSURE SENSOR AND TRANSDUCER WE FOUND THE 2-3 SHIFT HAS A BIND SHIFT. TECHNICIAN BELIEVES THIS IS CAUSED BY THE VALVE BODY INSTALLED WITH A HIGHER WORKING PRESSURE. ON OUR TRANSMISSION BUILD INNITIALLY WE INSTALLED AN UPGRADED SERVO TO HELP APPLY THE BAND FASTER. TECHNICIAN BELIEVES WITH THE VALVE BODY WORKING AT A HIGHER PRESSURE THE SERVO IS NOW APPLYING TO FAST AND IS CAUSING THE BIND SHIFT. TECHNICIAN RECOMMENDS REPLACING THE UPGRADED SERVO WITH A STOCK SERVO TO COMPENSATE FOR THE ISSUE.	LUKE HARRISON	$248.15
2021-04-21	TECHNICIAN NOTES, WE WENT TO PULL THE VEHICLE INTO THE SHOP TO START DIAGNOSIS FOR THE TRANSMISSION AND FOUND THE VEHICLE WAS CRANKING BUT NOT STARTING. THE CUSTOMER HAS APPROVED US TO LOOK INTO THIS ISSUE. TECHNICIAN FOUND WITH A SCAN TOOL THE HIGH PRESSURE FUEL SYSTEM WAS ONLY REACHING ABOUT 1200 PSI WHEN IT NEEDS ABOUT 4500 PSI TO BE ABLE TO START. TECHNICIAN STARTED BY CAPPING OFF FUEL INJECTORS UNDER THE ASSUMPTION THAT WE HAVE AN INJECTOR WITH HIGH RETURN. AFTER CAPPING OFF THE CYLINDER #1 INJECTOR THE FUEL PRESSURE JUMPED UP WITHIN SPEC AND THE VEHICLE WAS ABLE TO START AND RUN. TECHNICIAN RECOMMENDS REPLACING THE FUEL INJECTOR ON CYLINDER #1 AT THIS TIME.	LUKE HARRISON	$749.54
Sub-total			$1,144.89
Shop Supplies			$49.11
Sub-total			$1,194.00
Tax ($7.25%)			$83.00
Total			$1,277.00

Payments

Total Payments To Date			$1,277.00
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap