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Start Date	Description	Technician	Amount
2021-04-22	CUSTOMER STATES THERE IS A GRIND IN THE REAR OF THE VEHICLE WHEN DRIVING AND THE PITCH SEEMS TO CHANGE WITH LOAD, PLEASE CHECK AND ADVISE. TECHNICIAN VERIFIED THE NOISE TO BE IN THE REAR DIFFERENTIAL AND RECOMMENDS DIS ASSEMBLE TO INSPECT AND REPAIR. THE ESTIMATE IS FOR REPLACING THE PINION BEARINGS, CARRIER SIDE BEARINGS, BOTH OUTER AND INNER HUB BEARINGS, PINION SEAL, CRUSH SLEEVE, HUB SEALS, AND ALL RACES TO COMPLY WITH REPLACED BEARINGS. TECHNICIAN NOTED UPON DISASSEMBLY THERE TO BE SEVERE DAMAGE TO THE LEFT SIDE CARRIER BEARING AND RACE, AND LIGHT DAMAGE TO THE INNER PINION BEARING AND RACE. TECHNICIAN NOTED THE REAR DIFFERENTIAL HAD LARGE AMOUNTS OF METAL PRESENT, THE HOUSING WAS CLEANED OUT AS BEST AS POSSIBLE, AND A MAGNET WAS INSTALLED TO CATCH WHATEVER MAY REMAIN. TECHNICIAN RECOMMENDS SERVICE THE FLUID IN THE REAR DIFFERENTIAL, AND CLEAN OR REPLACE THE MAGNET, AFTER THE FIRST 1000 MILES FROM THIS REPAIR TO ENSURE ANY REMAINING METAL IS ELIMINATED FROM THE SYSTEM.	DANIEL WALDRON	$1,940.20
Sub-total			$1,940.20
Shop Supplies			$49.11
Sub-total			$1,989.31
Total			$1,989.31

Payments

Total Payments To Date			$1,989.31
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap