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Start Date	Description	Technician	Amount
2021-05-03	ALIGNMENT - FRONT END		$69.99
2021-04-28	COURTESY INSPECTION (FREE)	JONI WALKER	$0.00
2021-05-03	DIESEL - OIL CHANGE DURAMAX PREMIUM SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	RUSSELL HUDSON	$89.99
Discount (10.00%)			-8.99880.00
2021-04-28	FLEET RATE EMISSIONS.*	JASMINE HARRISON	$25.00
2021-04-30	FLEET RATE - REMOVE SIDE STEPS AND MUD FLAPS.*	JONI WALKER	$44.59
2021-05-03	PLEASE ACCESS AND PROPERLY FASTEN THE IDLER ARM BRACKET. TECHNICIAN NOTED THE IDLER ARM AND BRACKET APPEAR TO BE RATHER NEW. TECHNICIAN NOTED AFTER GETTING BOLT AND WASHER IN PLACE AND TORQUED THERE IS A SMALL AMOUNT OF PLAY STILL IN THE IDLER ARM BRACKET ITSELF. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED REPLACING THE BRACKET.	RUSSELL HUDSON	$17.83
2021-04-30	TECHNICIAN NOTED PLAY IN BOTH INNER AND OUTER TIE ROD ENDS, PLEASE REPLACE.	RUSSELL HUDSON	$303.47
2021-05-03	TECHNICIAN NOTED THE RIGHT SIDE CV AXLE HAS A LARGE TEAR IN THE INNER BOOT AND A TEAR IN THE OUTER BOOT AND RECOMMENDS REPLACE.	RUSSELL HUDSON	$226.03
2021-05-03	TECHNICIAN NOTES, BOTH INNER AND OUTER TIE ROD HAVE EXCESSIVE MOVEMENT, PITMAN ARM HAS SLIGHT PLAY, IDLER ARM BRACKET IS LOOSE, RIGHT FRONT SHOCK IS SEEPING, OIL LIFE IS AT 42%, FRONT BRAKE PADS ARE AT 8/32", REAR BRAKE PADS ARE AT 12/32", MULTIPLE FLUID SEEPS PRESENT, ENGINE AIR FILTER IS A LITTLE DUSTY, RIGHT FRONT CV AXLE IS BADLY TORN AND LOSING LOTS OF GREASE, LEFT FRONT CV AXLE IS SLIGHTLY TORN AND LOSING A LITTLE GREASE.	JONI WALKER	$0.00
Sub-total			$767.90
Shop Supplies			$49.11
Sub-total			$817.01
Total			$817.01
Total Discount			$9.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$817.01
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap