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Start Date	Description	Technician	Amount
2021-05-04	COURTESY INSPECTION (FREE)	TYLER SPANGLER	$0.00
2021-05-13	CUSTOMER STATES, THE TRAILER BRAKES DON'T WORK WHEN THEY USE THE PLUG IN THE BED BUT THEY DO WHEN THEY USE THE PLUG ON THE BUMPER. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND AT THE CONNECTOR IN THE BED THERE IS A CONNECTION ISSUE AND RECOMMENDS REPLACING THE PLUG IN THE BED TO ADDRESS THE ISSUE. **THE CUSTOMER HAS DECLINED REPLACEMENT OF THE PLUG. THIS CHARGE IS FOR THE DIAGNOSIS PREFORMED.**	TYLER SPANGLER	$49.09
2021-05-04	CUSTOMER STATES, THEY HAD SEEN WHITE SMOKE COMING OUT OF THE TAIL PIPE AT ONE POINT. THEY DROVE IT TO SAINT GEORGE AND THE WHITE SMOKE ISSUE IS NO LONGER PRESENT. THEY BELIEVE IT IS POSSIBLY A TURBO OR AN INJECTOR ISSUE. PLEASE CHECK AND ADVISE.	RUSSELL HUDSON	$0.00
2021-05-06	DIESEL - DURAMAX - PLEASE INSTALL 8 BOSCH RE MANUFACTURED FUEL INJECTORS. THIS REPAIR WILL COME WITH A 12 MONTH 12,000 MILE WARRANTY ON PARTS AND LABOR ONLY AND IS ONLY AVAILABLE THROUGH OUR FACILITY.	TYLER SPANGLER	$3,912.15
2021-05-10	DIESEL - OIL CHANGE DURAMAX PREMIUM SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES. - PLEASE USE CUSTOMER SUPPLIED OIL AND FILTER.	TYLER SPANGLER	$31.27
2021-05-05	FASS PUMP FILTER SET REPLACEMENT	TYLER SPANGLER	$99.99
Sub-total			$4,092.49
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$4,209.86
Tax ($7.25%)			$296.71
Total			$4,506.56

Payments

Total Payments To Date			$4,506.56
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap