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Start Date	Description	Technician	Amount
2021-05-10	COURTESY INSPECTION (FREE) TECHNICIAN NOTES; TRANSMISSION PAN IS LEAKING, TRANSFER CASE IS SEEPING, SERPENTINE BELT IS CRACKING, BOTH UPPER BALL JOINTS HAVE PLAY, FUEL FILTER IS RECOMMENDED FOR SERVICE EVERY 15K MILES, TRANSFER CASE FLUID IS A TAD LOW AND DARK.	JONI WALKER	$0.00
2021-06-02	CUSTOMER NOTED THE WHEEL SPEED SENSOR CONNECTOR ON THE RIGHT FRONT HAD BEEN DAMAGED AND THE WIRES ARE CURRENTLY JUST TWISTED TOGETHER. PLEASE INSTALL TWO TERMINAL CONNECTOR.	RUSSELL HUDSON	$68.50
2021-05-10	CUSTOMER STATES, THE VEHICLE WILL CRANK BUT DOESN'T START. IF THEY PULL THE #15 AND CYCLE THE KEY A FEW TIMES THE VEHICLE WILL START. IF THEY PUT THE FUSE BACK IN WHILE THE VEHICLE IS IDLING IT WILL CAUSE IT TO DIE. PLEASE CHECK AND ADVISE. TECHNICIAN FIRST CHECKED AND FOUND THERE TO BE A NUMBER OF COMMUNICATION CODES STORED IN THE ECM. TECHNICIAN CLEARED CODES TO SEE WHAT CODES WOULD IMMEDIATELY RETURN AND FOUND CODES U0137, U0102, U0121 TO RETURN. TECHNICIAN NOTED THERE IS A LACK OF COMMUNICATION WITH THE TRAILER BRAKE CONTROL MODULE, THE TRANSFER CASE CONTROL MODULE, AND THE ABS CONTROL MODULE. TECHNICIAN BEGAN TESTING POWERS AND GROUNDS TO THE MODULES AND NOTED A MAIN POWER TO BE MISSING AT THE TRAILER BRAKE CONTROL MODULE. UPON FURTHER INVESTIGATION TECHNICIAN NOTED THIS POWER CAME FROM FUSE #15 IN THE TIPM. TECHNICIAN TESTED VOLTAGE AT THE FUSE AND FOUND NO VOLTAGE PRESENT, IF VOLTAGE IS APPLIED THE TRUCK WILL START. TECHNICIAN REVIEWED DIAGRAMS TO VERIFY WHERE THIS FUSE RECEIVED ITS POWER AND FOUND IT IS POWERED BY A RUN START RELAY THATS LOCATED INSIDE THE TIPM MODULE AND IS CONSIDERED NON SERVICEABLE. TECHNICIAN VERIFIED THE IGNITION VOLTAGE SUPPLY THAT ENERGIZES THE RELAY AND IT IS PRESENT. TECHNICIAN RECOMMENDS REPLACE THE TIPM, RE PROGRAM, AND RE CHECK FOR OTHER POSSIBLE CODES TO RETURN OR SYSTEMS THAT MAY HAVE BEEN AFFECTED FROM THE FAILURE.	RUSSELL HUDSON	$1,556.48
Sub-total			$1,624.98
Hazardous Materials Disposal			$48.75
Shop Supplies			$59.11
Sub-total			$1,732.84
Tax ($7.25%)			$117.81
Total			$1,850.65

Payments

Total Payments To Date			$1,850.65
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap