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Start Date	Description	Technician	Amount
2021-05-20	BXT-65-850 (SET OF 2) - BATTERY MOTORCRAFT STANDARD REPLACEMENT. OUR BATTERIES HAVE A 36 MONTH PART ONLY WARRANTY FROM THE DATE IT WAS MANUFACTURED	RUSSELL HUDSON	$299.98
2021-05-13	CUSTOMER STATES, RANDOMLY THE VEHICLE WILL HAVE A LONG CRANK TO START. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE STARTED WITH MONITORING VOLTAGE AND FOUND THE BATTERIES HAVE LOW VOLTAGE AND ARE BOTH TESTING WEAK AND THE CONNECTIONS DON'T LOOK GREAT. TECHNICIAN RECOMMENDS REPLACING BOTH BATTERIES AND CLEANING THE CONNECTIONS BEFORE SPENDING MUCH TIME TRYING TO DIAGNOSE THE ISSUE. AFTER REPLACING THE BATTERIES AND CLEANING THE CONNECTIONS WE HAVEN'T HAD ANY ISSUES WIH A LONG CRANK. TECHNICIAN RECOMMENDS THE CUSTOMER BRINGS THE VEHILCE BACK IF THE ISSUE RETURNS.	RUSSELL HUDSON	$114.17
2021-05-13	CUSTOMER STATES, THE ENGINE WILL SURGE WHILE DRIVING AT FREEWAY SPEEDS. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE UNABLE TO DUPLICATE THE CONCERN. IT IS POSSIBLE THIS ISSUE WAS CAUSED BY A LOW VOLTAGE/ CONNECTION ISSUE DUE TO THE BATTERIES AND MAY NOT RETURN. IF THE ISSUE RETURNS WE CAN RECHECK FOR OTHER POSSIBLE ISSUES.	RUSSELL HUDSON	$0.00
2021-05-13	CUSTOMER STATES, THE TURN SIGNAL WILL STAY ON INSTEAD OF FLASHING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE FLASHER RELAY HAS SHORTED AND RECOMMENDS REPLACING THE FLASHER RELAY.	RUSSELL HUDSON	$85.60
Sub-total			$499.75
Shop Supplies			$32.48
Sub-total			$532.23
Tax ($7.25%)			$36.23
Total			$568.46

Payments

Total Payments To Date			$568.46
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap