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Start Date	Description	Technician	Amount
2021-05-19	CUSTOMER STATES, THERE IS WHITE SMOKE COMING FROM THE TAILPIPE ON A COLD START. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND WAS UNABLE TO DUPLICATE THE CONCERN WITH SEVERAL ATTEMPTS. TECHNICIAN NOTED THE TURBOS ARE KNOWN TO CAUSE OIL LEAKING INTO THE INTAKE SYSTEM AND CAN CAUSE SMOKE. FURTHER DIS ASSEMBLY WOULD BE REQUIRED TO VERIFY. CUSTOMER HAS BEEN INFORMED AND WOULD LIKE US TO REMOVE THE CHARGE AIR PIPES TO INSPECT FOR OIL CONTAMINATION AND TO ACCESS THE FRONT OF EACH TURBO TO CHECK FOR END PLAY. TECHNICIAN NOTED THERE IS EXCESSIVE OIL IN THE CHARGE AIR SYSTEM AND THE FRONT MOST TURBO HAS A BIT MORE ENDPLAY THAN THE REAR MOST TURBO. TECHNICIAN RECOMMENDS REMOVE THE TURBOS AND SEND OUT FOR TESTING AND REPAIRS. CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AND IS REQUESTING WE CLEAN OUT THE CHARGE AIR SYSTEM AND RE ASSEMBLE.	TYLER FARNSWORTH	$260.15
Sub-total			$260.15
Shop Supplies			$10.41
Sub-total			$270.56
Total			$270.56

Payments

Total Payments To Date			$270.56
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap