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Start Date	Description	Technician	Amount
2021-05-25	COURTESY INSPECTION (FREE) TECHNICIAN NOTES; TIRES ARE GETTING A LITTLE LOW ON TREAD, COOLANT IS DUE FOR SERVICE ONLY BY MILES, BRAKE FLUID IS DUE FOR SERVICE ONLY BY MILES, POWER STEERING FLUID IS DUE FOR SERVICE ONLY BY MILES, LEFT LOWER BALL JOINT IS POPPING, BOTH UPPER BALL JOINT GREASE BOOTS ARE LEAKING, IDLER AND PITMAN ARM BOTH HAVE SLIGHT PLAY, SHOCKS ARE ORIGINAL AND RIGHT REAR IS SEEPING, FRONT BRAKE PADS ARE AT 14/32", REAR BRAKE PADS ARE AT 2/32", TRANSFER CASE FLUID IS DARK.	RUSSELL HUDSON	$0.00
2021-05-25	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS COMING ON WITH A NOX SENSOR CODE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE IS TWO CODES STORED IN THE COMPUTER P11CC FOR NOX SENSOR 1 PERFORMANCE SIGNAL LOW AND P11DB FOR NOX SENSOR 1 CURRENT PERFORMANCE. TECHNICIAN MONITORED THE NOX SENSOR WHILE DRIVING AND SAW NO ISSUES. TECHNICIAN RECOMMENDS REPLACING THE NOX SENSOR #1 AT THIS TIME AS THE MOST LIKELY CAUSE.	RUSSELL HUDSON	$409.15
2021-05-25	DIESEL - OIL CHANGE DURAMAX PREMIUM SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	RUSSELL HUDSON	$89.99
2021-05-25	FUEL FILTER - DIESEL - DURAMAX FUEL FILTER REPLACEMENT 2017-2018	RUSSELL HUDSON	$112.57
2021-05-26	TECHNICIAN NOTES, THERE IS A STORED CODE IN THE COMPUTER; P06CA FOR CYLINDER #6 GLOW PLUG. TECHNICIAN RECOMMENDS REMOVING THE GLOW PLUG TO OHMS CHECK AND REPLACE IF IT IS OUT OF SPEC. TECHNICIAN RECOMMENDS REPLACING ALL 4 ON THAT BANK IF THE GLOW PLUG TESTS BAD. THE CUSTOMER STATES, THE DEALER HAS ALREADY REPLACED THE GLOW PLUGS ON CYLINDERS 2&8 ON THAT BANK. PLEASE VERIFY CYLINDER 6 GLOW PLUG IS BAD AND REPLACE BOTH 6&4 ON THAT BANK. - TECHNICIAN NOTES, UPON DISASSMEBLY OF THE FENDER LINER WE FOUND SEVERAL SCREWS BROKEN OFF IN THE CLIPS AS WELL AS ONE THAT SOMEONE HAS CUT THE FENDER LINER AROUND THE SCREW IN ORDER TO REMOVE THE FENDER LINER. WE WILL INSURE THE FENDER LINER IS SECURED AS BEST AS POSSIBLE BEFORE LEAVING OUR FACILITY.	RUSSELL HUDSON	$314.69
Sub-total			$926.39
Shop Supplies			$59.11
Sub-total			$985.50
Tax ($7.25%)			$67.16
Total			$1,052.66

Payments

Total Payments To Date			$1,052.66
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap