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Start Date	Description	Technician	Amount
2021-06-07	BG - OIL CHANGE - KENDALL 0W-20 FULL SYNTHETIC PRICE DISPLAYED IS UP TO 8 QUARTS. RECOMMENDED SERVICE INTERVAL IS 5,000 MILES.	JONI WALKER	$79.67
2021-06-07	COURTESY INSPECTION (FREE)	JONI WALKER	$0.00
2021-06-07	CUSTOMER STATES, THERE IS A CLUNKING NOISE THEY ARE NOTICING AT SLOWER SPEEDS GOING THROUGH DIPS/BUMPS. PLEASE CHECK AND ADVISE. WE HEARD THE NOISE AND WERE ABLE TO DUPLICATE IT IN THE SHOP BY ROCKING THE TRUCK BACK AND FORTH. WE FOUND THE LEAF SPRING ON THE DRIVERS SIDE IS RUBBING THE LAYERS OF THE LEAF SPRING TOGETHER MAKING THE NOISE. THE BOLTS ARE TIGHT WHERE THE LEAF SPRING MOUNTS UP AS WELL. TECHNICIAN BELIEVES THIS IS NOT CAUSING ANY ISSUES AND THERE ISN'T ANY SURE WAYS TO ADDRESS THE NOISE.	RUSSELL HUDSON	$0.00
Sub-total			$79.67
Hazardous Materials Disposal			$2.39
Shop Supplies			$3.19
Sub-total			$85.25
Tax ($7.25%)			$578
Total			$91.03

Payments

Total Payments To Date			$91.03
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap