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Start Date	Description	Technician	Amount
2021-06-16	CUSTOMER STATES, THE BATTERY KEEPS DYING ON THE VEHICLE. THEY RECENTLY INSTALLED A NEW ALTERNATOR. PLEASE CHECK AND ADVISE. - TECHNICIAN NOTES, THE BATTERY WAS DEAD WHEN WE FIRTST STARTED WORKING ON THE VEHICLE. WE TRIED CHARGING THE BATTERY BUT IT WOULDN'T HOLD A CHARGE. TECHNICIAN RECOMMENDS REPLACING THE BATTERY. AFTER REPLACING THE BATTERY, WE HAVEN'T HAD ANY FURTHER ISSUES. - WE HAVE PREVIOUSLY REPLACED THIS BATTERY IN DECEMBER OF LAST YEAR. PLEASE REPLACE AT NO COST TO THE CUSTOMER.	DANIEL WALDRON	$0.00
2021-06-09	CUSTOMER STATES, THE BLEND DOOR IS HANGING AND NOT ABLE TO MOVE WITH THE ACTUATOR. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE FOUND THE BLEND DOOR ACTUATOR HANGING FROM THE DASH. WE VERIFIED IT WAS GETTING POWER AND GROUND TO THE ACTUATOR, BUT THE ACTUATOR ISN'T MOVING. WE REPLACED THE ACTUATOR AND IT IS NOW MOVING. WE REINSTALLED THE ACTUATOR AND RELEARNED THE POSITIONS AND THE SYSTEM IS WORKING AS DESIGNED AT THIS TIME.	DANIEL WALDRON	$167.23
Sub-total			$167.23
Shop Supplies			$6.69
Sub-total			$173.92
Total			$173.92

Payments

Total Payments To Date			$173.92
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap