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Start Date	Description	Technician	Amount
2021-06-24	A. COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, BOTH REVERSE LIGHTS ARE OUT, THE PARKING BRAKE DOESN'T HOLD, THE TIRES ARE STARTING TO GET LOW, THE TRANSMISSION FLUID IS DARK AND HAS METAL IN THE FLUID, THE POWER STEEERING FLUID IS DARK, THE STEERING GEAR BOX IS LEAKING, THE UPPER AND LOWER VALVE COVERS ARE WET, THE FRONT TIMING COVER IS WET, THE AIR FILTER IS DIRTY AND IS A CLEANABLE FILTER, THE REAR PINION SEAL IS WET, THE SLIP YOKE IS WET, BOTH TIE ROD ENDS ON THE DRAG LINK HAVE EXCESSIVE MOVEMENT, ALL FOUR BALL JOINT HAVE EXCESSIVE MOVEMENT, THE CARRIER BEARING RUBBER IS TORN, THE FRONT BRAKE PADS ARE AT 8/32", THE REAR BRAKE PADS ARE AT 2/32" WITH A LARGE LIP ON THE ROTORS, THE FRONT DIFFERENTIAL FLUID IS VERY DARK AS WELL AS THE REAR DIFFERENTIAL FLUID, THE TRANSFER CASE FILL PLUG WAS OVERTIGHTENED AND IS STARTING TO STRIP OUT, THE 4X4 LIGHT IS ON UNLESS YOU PUT IT IN 4X4, THE TRANSMISSION GRINDS GOING INTO THIRD GEAR, AND THE BLOWER MOTOR SELECTOR SWITCH DOESN'T WORK.	DANIEL WALDRON	$0.00
2021-06-24	C. CUSTOMER STATES, THE 4X4 LIGHT IS ON. PLEASE CHECK AND ADVISE. - TECHNICIAN NOTES, IF YOU PUT THE VEHICLE IN 4X4 THE LIGHT TURNS OFF. WE CHECKED AND DIDN'T FIND ANY CODES STORED IN THE SYSTEM. WE FOUND A COMMON ISSUE WITH THIS TRUCK WHERE THE TRANSFER CASE POSITION SENSOR GOES BAD AND HAS THE SAME SYMPTOMS. WE OHMS CHECKED THE SENSOR AND FOUND IT TO HAVE AN OPEN CIRCUIT. TECHNICIAN BELIEVES THE TRANSFER CASE POSITION SHORTED AND SHOULD BE REPLACED. TECHNICIAN RECOMMENDS REPLACING THE SENSOR AND RECHECKING FOR OTHER POSSIBLE ISSUES. TECHNICIAN NOTES, THE FILL/CHECK PLUG ON THE TRANSFER CASE IS ALSO STRIPPED OUT AND SHOULD BE EXTRACTED AND REPLACED.	ADAM EGBERT	$279.42
2021-06-24	D. CUSTOMER STATES, THE PARKING BRAKE DOESN'T HOLD. PLEASE CHECK AND ADVISE. TECHNICIAN RECOMMENDS DIASSEMBLING THE REAR BRAKES TO INSPECT AND ADJUST THE PARKING BRAKE. THE BRAKE PADS ARE ALSO AT 2/32" WITH A LARGE LIP ON THE ROTORS. TECHNICIAN RECOMMENDS REPLACING THE PADS AND ROTORS AT THIS TIME AS WELL.	ADAM EGBERT	$959.90
2021-06-24	E. CUSTOMER STATES, THE POWER STEERING IS LEAKING AND MAKING NOISE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE STEERING GEAR HAS A DRIPPING LEAK CAUSING THE POWER STEERING SYSTEM TO RUN LOW AND MAKE EXCESSIVE NOISE. TECHNICIAN RECOMMENDS REPLACING THE STEERING GEAR, TOPPING OFF THE SYSTEM AND RECHECKING FOR OTHER POSSIBLE ISSUES.	ADAM EGBERT	$751.82
2021-06-24	F. CUSTOMER STATES, THERE IS NO AIR COMING THROUGH THE VENTS. PLEASE CHECK AND ADVISE. TECHNICAIN NOTES, THE SELECTOR SWITCH IS GETTING POWER BUT NOT SENDING ANY POWER TO THE BLOWER MOTOR. TECHNICAIN RECOMMENDS REPLACING THE SELECTOR SWITCH BEFORE RECHECKING FOR OTHER POSSIBLE ISSUES.	ADAM EGBERT	$315.05
2021-07-05	G. TECHNICIAN NOTES, ALL FOUR BALL JOINTS HAVE EXCESSIVE MOVEMENT AND SHOULD BE REPLACED. TECHNICIAN RECOMMENDS REPLACING WITH A HEAVY DUTY TRW PART THAT CARRIES A LIFETIME WARRANTY ON THE PART AND 3 YEAR/36,000 MILE WARRANTY ON LABOR. **ALIGNMENT IS RECOMMENDED IN ADDITION TO THIS REPAIR**	ADAM EGBERT	$1,049.02
2021-07-07	H. TECHNICIAN NOTES, BOTH TIE ROD ENDS ON THE DRAG LINK HAVE EXCESSIVE MOVEMENT AND SHOULD BE REPLACED. TECHNICIAN RECOMMENDS REPLACING WITH A HEAVY DUTY MOOG PART. WE CARRY A 3 YEAR/36,000 MILE WARRANTY ON LABOR, THE PARTS CARRY A LIFETIME WARRANTY. **ALIGNMENT IS REQUIRED WITH THIS REPAIR**	ADAM EGBERT	$439.51
2021-07-07	I. TECHNICIAN NOTES, THE CARRIER BEARING IS STARTING TO COME APART AND THE SLIP YOKE ON THE REAR DRIVE LINE IS STARTING TO LEAK. TECHNICIAN RECOMMEND HAVING BOTH REPLACED AT THE SAME TIME.	ADAM EGBERT	$450.00
2021-07-07	J. BG - SYNTHETIC FRONT DIFFERENTIAL SERVICE	ADAM EGBERT	$149.99
2021-07-07	K. BG - SYNTHETIC REAR DIFFERENTIAL SERVICE	ADAM EGBERT	$149.99
2021-07-07	L. BG - FLUSH - POWER STEERING	ADAM EGBERT	$109.99
2021-07-07	M. LIGHT BULB REPLACEMENT (2) - BOTH REVERSE LIGHTS.	ADAM EGBERT	$21.30
Discount (100.00%)			-21.30.00
2021-07-07	N. AIR FILTER CLEAN AND RE-CHARGE SERVICE - K&N	ADAM EGBERT	$19.99
2021-07-26	O. 4" EXHAUST KIT	TYLER FARNSWORTH	$867.55
2021-07-27	P. HP TUNER - DODGE CUMMINS 2003 SINGLE STAGE TUNE		$600.00
Sub-total			$6,142.23
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$6,259.60
Tax ($7.22%)			$445.31
Total			$6,704.91
Total Discount			$21.30

Payments

Total Payments To Date			$6,704.91
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap