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Start Date	Description	Technician	Amount
2021-07-06	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON AND THE VEHICLE IS IN LIMP MODE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WAS A CODE STORED IN THE SYSTEM P2463 FOR DIESEL PARTICULATE FILTER SOOT ACCUMULATION. WE CHECKED INTO THE CODE AND FOUND THE MOST COMMON ISSUE IS RELATED TO THE INDIRECT FUEL INJECTOR FOR THE DPF SYSTEM. WE FORCED A REGEN WITH A SCAN TOOL AND MONITORED TEMPERATURES. THE SYSTEM WAS GETTING TO TEMPERAUTRE DURING THE REGEN AS DESIGNED AND WAS ABLE TO COMPLETE THE REGEN WITHOUT FURTHER ISSUES. TECHNICIAN RECOMMENDS PUTTING MORE MILES ON THE VEHICLE AND VERIFYING IT IS ABLE TO COMPLETE A REGEN ON ITS OWN. THE CUSTOMER WOULD LIKE THE VEHICLE BACK FOR NOW AND WILL NEED TO BRING IT BACK IF THERE IS FURTHER ISSUES.	TYLER SPANGLER	$49.09
Sub-total			$49.09
Shop Supplies			$1.96
Sub-total			$51.05
Total			$51.05

Payments

Total Payments To Date			$51.05
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap