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Start Date	Description	Technician	Amount
2021-07-09	CUSTOMER STATES THE A/C STOPPED WORKING AFTER HIS FRIEND REPLACED THE HIGH PRESSURE LINE. TECH FOUND THE FREON SYSTEM WAS EQUALIZED WHEN COMPRESSOR WAS TURNING ON. TECH REMOVED FREON AND PULLED ORIFICE TUBE TO FIND IT FULL OF METAL. TECH RECOMMENDED REPLACING THE FULL AC SYSTEM AND PERFORMING A FULL A/C SYSTEM FLUSH. TECH REPLACED THE COMPRESSOR, ACCUMULATOR/DRYER, CONDENSOR, ORIFICE TUBE, BOTH HIGH AND LOW PRESSURE FITTINGS, AND ALL SEALS ASSOCIATED WITH REPAIRS. TECH TOPPED OFF OIL AND FREON AND NOW SYSTEM OPERATING AS DESIGNED. THIS REPAIR CARRIES A LIFETIME WARRANTY ON THE PARTS AND A 3 YEAR 36.000 MILE WARRANTY ON LABOR	LUKE HARRISON	$1,200.55
2021-07-12	STATE - EMISSIONS TEST (ONLY)*	LUKE HARRISON	$35.00
Discount (100.00%)			-350.00
Sub-total			$1,200.55
Hazardous Materials Disposal			$36.02
Shop Supplies			$48.02
Sub-total			$1,284.59
Tax ($7.25%)			$87.04
Total			$1,371.63
Total Discount			$35.00

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$1,371.63
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap