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Start Date	Description	Technician	Amount
2021-07-21	BG - OIL CHANGE - KENDALL 0W-20 FULL SYNTHETIC PRICE DISPLAYED IS UP TO 6 QUARTS. RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. - PLEASE TEFLON TAPE THE THREADS OF THE DRAIN PLUG DUE TO DAMAGED THREADS AT CUSTOMER REQUEST.	JONI WALKER	$69.99
2021-07-21	COURTESY INSPECTION (FREE)	JONI WALKER	$0.00
2021-07-21	CUSTOMER STATES, IT SOUNDS LIKE THERE IS AN EXHAUST LEAK WHILE DRIVING. PLEASE CHECK AND ADVISE. TECHNCIAN WAS ABLE TO DUPLICATE THE NOISE IN THE SHOP AND FOUND THE NOISE TO BE COMING FROM AROUND THE FRONT LEFT WHEEL BEARING AND CV AXLE TECHNICIAN RECOMMENDS REPLACING BOTH PARTS AND RECHECKING FOR OTHER NOISES	JONI WALKER	$620.00
Sub-total			$689.99
Hazardous Materials Disposal			$20.70
Shop Supplies			$27.60
Sub-total			$738.29
Tax ($7.25%)			$50.02
Total			$788.31

Payments

Total Payments To Date			$788.31
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap