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Start Date	Description	Technician	Amount
2021-09-01	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD IS CRACKED, THE LEFT LICENSE PLATE LIGHT IS OUT, THE PARKING BRAKE DOESN'T HOLD, THE FRONT TIRES ARE WORN EXCESSIVELY ON THE INNER EDGE, THE ENGINE OIL WAS LOW TO THE POINT IT WASN'T SHOWING ON THE DIP STICK, THE TRANSMISSION FLUID IS GETTING DARK, THE BRAKE FLUID IS GREEN, THE POWER STEERING FLUID WAS SLIGHTLY LOW, THE ENGINE OIL HAS A FEW MINOR LEAKS, THE LEFT FRONT SHOCK HAS A DRIPPING LEAK, THE TUNE UP IS DUE BY THE MILES UNLESS ALREADY UP TO DATE, BOTH INNER TIE RODS HAVE MOVEMENT, THE RIGHT UPPER BALL JOINT HAS MOVEMENT, THE FRONT BRAKE PADS ARE AT 8/32", THE REAR BRAKE SHOES ARE AT 5/32", THE AIR BAG LIGHT IS ON, THE TIRE PRESSURE LIGHT IS ON AND THE LEFT REAR TIRE HAS A NAIL IN IT.	TYLER SPANGLER	$0.00
2021-09-01	CUSTOMER STATES, THE FRONT TIRES ARE WEARING UNEVEN ON THE INSIDE EDGE. THEY ARE ALSO HAVING DEATHWOBBLE LIKE ISSUES. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE BOTH INNER TIE RODS AND THE RIGHT UPPER BALL JOINT HAVE MOVEMENT AND WILL NEED TO BE REPLACED TO ALIGN THE FRONT END. IN ORDER TO ADDRESS THE TIRE WEAR. THE SHOCKS ARE ALSO EXTREMELY WORN AND COULD BE CONTRIBUTING TO THE DEATH WOBBLE ISSUE. TECHNICIAN RECOMMENDS REPLACING THE RIGHT INNER TIE ROD AND RIGHT UPPER BALL JOINT, AS WELL AS REPLACING THE FRONT AND REAR SHOCKS.	TYLER SPANGLER	$591.54
2021-09-10	PLEASE REPLACE FRONT AND REAR SHOCK ABSORBERS.	TYLER SPANGLER	$675.47
2021-09-09	TECHNICIAN NOTES, WE WENT TO TEST DRIVE THE VEHICLE AND FOUND THE BRAKE PETAL IS VERY SOFT AND IS GOING TO THE FLOOR WHEN TRYING TO BRAKE. THE CUSTOMER WOULD LIKE US TO LOOK INTO THIS ISSUE.	TYLER SPANGLER	$165.92
2021-09-10	TIRES - ROTATE AND CHECK TIRE PRESSURES	TYLER SPANGLER	$19.99
Discount (100.00%)			-19.9860.00
Sub-total			$1,432.93
Hazardous Materials Disposal			$42.99
Shop Supplies			$57.32
Sub-total			$1,533.24
Tax ($7.15%)			$103.89
Total			$1,637.13
Total Discount			$19.99

Payments

Total Payments To Date			$1,637.13
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap