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Start Date	Description	Technician	Amount
2021-09-30	A. CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. IT RETURNED ALMOST IMMEDIATELY AFTER OUR PREVIOUS REPAIRS WITH THE GAS CAP SYSTEM. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND CODES P0455 AND P144C. TECHNICIAN PERFORMED DIAGNOSIS AND FIRST LEAK CHECKED THE EVAPORATIVE SYSTEM. NO LEAKS WERE DETECTED. NEXT STEP WAS TO TEST THE VENT SOLENOID FOR OPERATION AND NOTED AS WORKING. TECHNICIAN PERFORMED IN BAY SERVICE TEST TO MONITOR TANK PRESSURE AND VOLTAGE THE SYSTEM IS WORKING AS DESIGNED. TECHNICIAN VERIFIED ELECTRICAL CONNECTIONS TO BE PROPERLY WORKING. THE DIAGNOSTIC FLOW CHART SUGGESTS AN INTERMITTENT CONDITION AND THE MOST LIKELY CAUSE OF THE FAULT IS THE EJECTOR VALVE. TECHNICIAN RECOMMENDS REPLACE THE EJECTOR/PURGE VALVE AS THE NEXT STEP IN THE DIAGNOSIS AND RE CHECK THE SYSTEM FOR POSSIBLE FURTHER FAULT AND ADDRESS AS NEEDED.	RUSSELL HUDSON	$251.15
2021-10-05	B. COURTESY INSPECTION (FREE) TECHNICIAN NOTES; THIRD BRAKE LIGHT IS OUT, TIRES ARE STARTING TO CUP AND DEVELOP WEATHER CRACKING, TRANSMISSION FLUID IS A LITTLE DARK, ENGINE OIL PAN IS LEAKING, AIR FILTER IS DIRTY, CABIN AIR FILTER IS RECOMMENDED BY MILES, FRONT BRAKE PADS ARE UNEVEN WITH THE LOWEST PAD AT 3/32", REAR BRAKE PADS ARE AT 5/32", REAR DIFFERENTIAL FLUID IS MILKY FROM CONTAMINATION OF WATER, TRANSFER CASE FLUID IS A LITTLE DARK.	RUSSELL HUDSON	$0.00
2021-10-05	C. BG - OIL CHANGE INCLUDES ENGINE FLUSH- BEST- COMPRESSION RESTORATION, MOA ADDITIVE, CF5 FUEL INJECTION CLEANER. RECOMMENDED SERVICE INTERVAL IS 6,000 MILES.	RUSSELL HUDSON	$102.31
2021-10-06	D. AIR FILTER REPLACEMENT (APPLIES TO MOST VEHICLES)	RUSSELL HUDSON	$24.99
2021-10-06	E. CABIN AIR FILTER REPLACEMENT	RUSSELL HUDSON	$52.44
2021-10-06	F. BG - SYNTHETIC REAR DIFFERENTIAL SERVICE - TECHNICIAN NOTED THE REAR DIFFERENTIAL HAS WATER PRESENT AND THE FLUID IS VERY MILKY. TECHNICIAN RECOMMENDS DRAIN AND FILL WITH TRANSMISSION FLUID TO FLUSH UNIT AND THEN SERVICE WITH REQUIRED GEAR LUBE. CUSTOMER ALSO NOTED THE TRUCK SPENDS A LOT OF TIME LAUNCHING WATER CRAFT. TECHNICIAN REPAIRED BROKEN VENT TUBE FOR REAR DIFFERENTIAL. TECHNICIAN NOTED THERE WERE 5 OF THE 12 BOLTS BROKEN UPON REMOVAL. TECHNICIAN WAS ABLE TO EXTRACT ALL 5, 3 OF THE 5 REQUIRED HELI COIL, THE 2 REMAINING WERE ABLE TO RE TAP. TECHNICIAN ALSO INSTALLED 12 NEW BOLTS AND WASHERS TO PREVENT FUTURE ISSUES.	RUSSELL HUDSON	$391.18
2021-10-06	G. LIGHT BULB REPLACEMENT (1) THIRD BRAKE LIGHT.	RUSSELL HUDSON	$11.99
Discount (100.00%)			-11.990.00
Sub-total			$822.07
Hazardous Materials Disposal			$24.66
Shop Supplies			$32.88
Sub-total			$879.61
Tax ($7.15%)			$59.60
Total			$939.21
Total Discount			$11.99

Payments

Total Payments To Date			$939.21
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap