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Start Date	Description	Technician	Amount	Delete?	Decline?
2009-11-06	BG - FLUSH - POWER STEERING	RUSSELL HUDSON	$99.99	X	%
2009-11-06	BG - FLUSH - TRANSMISSION	RUSSELL HUDSON	$173.98	X	%
2009-11-06	BG - OIL CHANGE - BEST DELUXE, INCLUDES FLUSH	RUSSELL HUDSON	$79.99	X	%
2009-11-06	COURTESY INSPECTION (FREE). CUSTOMER STATES THERE IS FUEL LEAKING AND WOULD LIKE THE TRUCK LOOKED OVER AND VERIFY IF DIAGNOSIS IS NECESSARY.	RYAN JACOBSON	$0.00	X	%
2009-11-06	DIAGNOSTIC TEST - OIL LEAK AND P/S	RUSSELL HUDSON	$69.99	X	%
2009-11-06	TECH FOUND FRONT BRAKE PADS GETTING LOW AND RECOMMENDS REPLACING PADS BEFORE THE PADS DAMAGE THE ROTORS.	RUSSELL HUDSON	$151.93	X	%
2009-11-06	TECH FOUND FUEL INJECTORS LEAKING AND RECOMMENDS REPLACING ALL 8 INJECTORS AND FUEL O-RINGS. THIS QUOTE IS ONLY QUOTING THE INJECTOR O-RINGS.	RUSSELL HUDSON	$240.06	X	%
2009-11-06	TECH FOUND TRANSFER CASE REAR OUTPUT SEAL LEAKING AND REAR PINION SEAL LEAKING. TECH RECOMMENDS REPLACING BOTH SEALS TO PREVENT FURTHER DAMAGE FROM LACK OF FLUID.	RUSSELL HUDSON	$150.61	X	%
2009-11-06	TECH RECOMMENDS REPLACING FUEL FILTER AS IT LOOKS AS THOUGH IT HASN'T BEEN REPLACED IN A WHILE. FACTORY RECOMMENDS EVERY 1 YEAR OR 15000 MILES.	RUSSELL HUDSON	$66.79	X	%
Sub-total			$1,033.34
Hazardous Materials Disposal			$31.00
Shop Supplies			$41.33
Sub-total			$1,105.67
Tax ($7.25%)			$74.92
Total			$1,180.58

KPI's

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KPI	Target	Actual	Gap