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Start Date	Description	Technician	Amount
2021-10-04	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE TRANSMISSION FLUID IS VERY DARK AND DUE FOR SERVICE, THE POWER STEERING FLUID IS DARK, THE CABIN AIR FILTER IS DIRTY, THE TUNE UP IS DUE BY THE MILES UNLESS ALREADY UP TO DATE, THE THREE ENGINE MOUNTS ARE BROKEN, THE RIGHT INNER TIE ROD HAS VERY MINOR MOVEMENT, THE FRONT STRUTS AND STRUT MOUNTS ARE MAKING NOISE, THE REAR SHOCKS ARE STARTING TO SEEP, THERE IS AN EXHAUST LEAK NOISE, THE FRONT BRAKE PADS ARE AT 8/32", THE REAR BRAKE PADS ARE AT 3/32" ON THE LOWEST PAD (RIGHT INNER) THE OTHER PADS ARE AT ABOUT 5/32", AND THE TIRES ARE WORN MORE ON THE OUTER EDGES AND ARE STARTING TO WEATHER CRACK.	RUSSELL HUDSON	$0.00
2021-10-04	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE FIRST CODE IS P0740 FOR TCC OUT OF RANGE. TECHNICIAN NOTES, THIS CODE IS COMMON FOR THE TORQUE CONVERTER HAVING AN INTERNAL ISSUE CAUSING A TRANSMISSION FAILURE. THERE IS ALSO COMMON PROBLEMS WITH THE SOLENOID CONTROLING THE TORQUE CONVERTER CLUTCH TO GO OUT AS WELL. TECHNICIAN RECOMMENDS EITHER REPLACING THE TRANSMISSION OR, WE CAN DROP THE TRANSMISSION OIL PAN TO INSPECT FOR DEBRIS. IF WE DROP THE PAN AND DONT FIND EXCESSIVE DEBRIES, WE CAN ATTEMPT TO FIX THE ISSUE WITH CHANGING THE INTERNAL FILTER AS WELL AS REPLACING THE TCC SOLENOID. AFTER DOING THESE REPAIRS AT THE CUSTOMER REQUEST, WE TEST DROVE THE VEHICLE AND THE SAME CODE (P0740) RETURNED. TECHNICIAN RECOMMENDS REPLACING THE TRANSMISSION UNIT RATHER THAN JUST REPLACING THE TORQUE CONVERTER. *THE CUSTOMER HAS DECLINED FURTHER REPAIRS AT THIS TIME.*	LUKE HARRISON	$732.60
2021-10-07	TECHNICAIN NOTES, THE SECOND CODE WAS FOR THE COOLANT THERMOSTAT OUT OF RANGE. TECHNICIAN RECOMMENDS REPLACING THE THERMOSTAT AND RECHECKING FOR OTHER ISSUES IF THE CODE RETURNS.	JERRY HAMLING	$142.17
Sub-total			$874.78
Hazardous Materials Disposal			$26.24
Shop Supplies			$34.99
Sub-total			$936.01
Tax ($7.25%)			$63.42
Total			$999.43

Payments

Total Payments To Date			$999.43
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap