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Start Date	Description	Technician	Amount
2021-10-05	BG - OIL CHANGE - KENDALL 0W-20 FULL SYNTHETIC PRICE DISPLAYED IS UP TO 6 QUARTS. RECOMMENDED SERVICE INTERVAL IS 5,000 MILES.	DANIEL WALDRON	$69.99
2021-10-05	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, BOTH UPPER BALL JOINTS HAVE EXCESSIVE MOVEMENT.	DANIEL WALDRON	$0.00
2021-10-05	CUSTOMER STATES, THERE IS A RATTLING NOISE WHEN DRIVING 15-20 MPH. MOST NOTICABLE WITH THE WINDOWS DOWN. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, BOTH UPPER BALL JOINTS HAVE EXCESSIVE MOVEMENT AND SHOULD BE REPLACED IN ORDER TO DIAGNOSE THIS ISSUE.	DANIEL WALDRON	$0.00
2021-10-05	TIRES - ROTATE AND CHECK TIRE PRESSURES	DANIEL WALDRON	$19.99
Discount (100.00%)			-19.9860.00
Sub-total			$69.99
Hazardous Materials Disposal			$2.10
Shop Supplies			$2.80
Sub-total			$74.89
Tax ($563%)			$507
Total			$79.96
Total Discount			$19.99

Payments

Total Payments To Date			$79.96
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap