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Start Date	Description	Technician	Amount	Delete?	Decline?
2021-10-11	TECHNCIAIN NOTES, THE HYDROBOOST IS SEEPING, THE STEERING GEAR TO HYDROBOOST LINE IS DRIPPING, AND THE HYDROBOOST TO POWER STEERING PUMP LINE IS SEEPING. TECHNICIAN RECOMMENDS REPLACING ALL THREE TO ADDRESS THE LEAK.	AUSTIN KALLUNKI	$1,025.35	X	%
2021-10-11	TECHNICAIN NOTES, THE IDLER ARM HAS MINOR MOVEMENT. TECHNICAIN RECOMMENDS REPLACING THE IDLER ARM WITH A HEAVY DUTY MOOG PART. **ALIGNMENT IS REQUIRED IN ADDITION TO THIS REPAIR.**	AUSTIN KALLUNKI	$259.86	X	%
2021-10-11	TECHNICIAN NOTES, THE RIGHT INNER TIE ROD HAS EXCESSIVE MOVEMENT. WE PREVIOUSLY REPLACED THEM WITH A HEAVY DUTY FABTECH TIEROD KIT. THAT KIT ONLY CARRIES A 90 DAY WARRANTY AND IS NOT UNDER WARRANTY. IF THE CUSTOMER COVERS THE COST OF A NEW KIT WE WILL COVER THE LABOR TO REPLACE THEM. THE RIGHT FRONT SWAY BAR LINK ALSO HAS MOVEMENT AND SHOULD BE REPLACED. WE WILL ALSO COVER THE LABOR TO REPLACE BOTH FRONT SWAY BAR LINKS. **ALIGNMENT IS REQUIRED IN ADDITION TO TIE ROD REPLACEMENT.**	AUSTIN KALLUNKI	$594.18	X	%
Sub-total			$1,879.39
Hazardous Materials Disposal			$56.38
Shop Supplies			$59.11
Sub-total			$1,994.88
Tax ($7.25%)			$136.26
Total			$2,131.13

KPI's

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KPI	Target	Actual	Gap