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Start Date	Description	Technician	Amount
2021-10-13	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD IS CRACKED, THE LEFT REAR MARKER LIGHT IS OUT, THE OIL CHANGE IS DUE IN 500 MILES AND THE OIL LOOKS MILKY LIKE IT IS MIXED WITH COOLANT, THE COOLANT RESERVOIR IS FILLED WITH SOOT, THE BRAKE FLUID IS SLIGHTLY GREEN, THE HYDROBOOST TO GEAR BOX LINE IS SEEPING, THE VALVE COVERS ARE SEEPING, THE AIR FILTER IS DIRTY, THE SERPENTINE BELT HAS CRACKING, THE FRONT BRAKE PADS ARE AT 10/32", THE REAR BRAKE PADS ARE AT 9/32", THE FRONTN LEFT AXLE SEAL IS WET, THE REAR DIFFERENTIAL FLUID IS GETTING DARK, THE TRANSFER CASE HAS DRIPS COMING FROM THE SHIFT MOTOR, AND THE COOLER TO RADIATOR TRANSMISSION LINE HAS A DRIPPING LEAK.	TYLER SPANGLER	$0.00
2021-10-13	CUSTOMER STATES, VEHICLES TRANSMISSION BELLHOUSING MAY BE CRACKED. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE HAVE A USED BELL HOUSING WE CAN GIVE THE CUSTOMER. WE HAVE PREVIOUSLY HAD THIS VEHICLE IN FOR A NO START ISSUE AND FOUND THE FLEX PLATE IS MISSING TEETH AND SHOULD BE REPLACED WITH THE TRANSMISSION REMOVED. TECHNICIAN RECOMMENDS DOING VALVE BODY UPDATES WHILE THE TRANSMISSION IS REMOVED FROM THE VEHICLE AS WELL.	TYLER SPANGLER	$3,386.19
2021-10-25	TECHNICAIN NOTES, THE COOLER TO RADIATOR TRANSMISSION LINE HAS A DRIPPING LEAK AND SHOULD BE REPLACED.	TYLER SPANGLER	$198.10
2021-10-25	TECHNICIAN NOTES, WE SAMPLED THE ENGINE OIL AS PART OF OUR COURTESY INSPECTION AND FOUND IT WAS MILKY. WE GOT A SMALL SAMPLE OF THE ENGINE OIL FROM THE DRAIN PLUG AND LET IT SIT OVER THE WEEKEND TO FIND IT IS STARTING TO SEPERATE, AND LOOKS LIKE THE ENGINE OIL HAS COOLANT MIXED IN. WE ALSO PRESSURE TESTED THE COOLING SYSTEM AND FOUND THE WATER PUMP IS LEAKING THROUGH THE WEEP HOLE. TECHNICIAN RECOMMENDS REPLACING THE WATER PUMP DUE TO THE EXTERNAL LEAK. IT IS ALSO POSSIBLE THE WATER PUMP IS CAUSING A LEAK INTERNAL ON THE ENGINE AS WELL THAT COULD BE CAUSING THE COOLANT TO MIX WITH THE OIL. AS THE NEXT MOST LIKELY CAUSE FOR COOLANT GETTING INTO THE ENGINE OIL, TECHNICIAN ALSO RECOMMENDS REPLACING THE ENGINE OIL COOLER AT THIS TIME BEFORE ATTEMPTING TO FLUSH THE ENGINE (FLUSH WILL CONSIST OF HALF ENGINE OIL HALF DIESEL FUEL, TEST DRIVING AND DRAINING BEFORE USING STANDARD 15W-40 AND CHANGING THE OIL FILTER), IN ORDER TO VERIFY IF THERE IS FURTHER DAMAGE THAT COULD BE CAUSING COOLANT TO MIX WITH THE ENGINE OIL. TECHNICIAN IS ALSO RECOMMENDING SWITCHING TO GREEN COOLANT IN ORDER TO HELP VERIFY IF WHAT COOLANT IS IN THE CRANKCASE IS RESIDUAL, OR HAS FURTHER ISSUES CAUSING COOLANT TO GET INTO THE CRANKCASE.	TYLER SPANGLER	$2,569.59
Sub-total			$6,153.87
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$6,271.24
Tax ($7.25%)			$446.16
Total			$6,717.40

Payments

Total Payments To Date			$2,664.31
Balance Remaining			$4,053.09

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KPI's

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KPI	Target	Actual	Gap