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Start Date	Description	Technician	Amount
2021-10-14	CUSTOMER STATES, AFTER OUR PREVIOUS REPAIRS THEY DROVE THE VEHICLE HOME AND NOTICED THERE WAS A SMELL LIKE THE BRAKES WERE GETTING HOT AND THE ROTOR WAS DISCOLORED FROM HEAT. PLEASE CHECK AND ADVISE. TECHNICIAN STATES, WE CHECKED TEMPERATURES ON ALL FOUR BRAKE ROTORS. THE REAR BRAKE ROTORS WERE ABOUT 85 DEGREES, THE RIGHT FRONT ROTOR WAS ALSO ABOUT 85 DEGREES. THE LEFT FRONT ROTOR WAS DISCOLORED FROM HEAT AND WAS READING ABOUT 125 DEGREES. WE REMOVED THE WHEEL AND INSPECTED THE PADS TO FIND THE OUTER PAD WAS WEARING IN SEVERLY AND WAS ABOUT 8/32", THE INSIDE PAD WAS STILL ALMOST NEW AT ABOUT 12/32". WE BELIEVE THE LEFT FRONT CALIPER IS NOW STICKING CAUSING THIS ISSUE. WE CAN WARRANTY OUT THE BRAKE PADS AND BRAKE ROTOR AND COVER ALL THE LABOR ASSOSIATED WITH THE WARRANTY AS WELL AS REPLACING THE BRAKE CALIPER IF THE CUSTOMER AGREES TO COVER THE COST OF THE NEW BRAKE CALIPER.	JERRY HAMLING	$147.17
Sub-total			$147.17
Tax ($7.25%)			$10.67
Total			$157.84

Payments

Total Payments To Date			$157.84
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap