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Start Date	Description	Technician	Amount
2021-11-01	A. CUSTOMER STATES, VEHICLE HAS A CHECK ENGINE LIGHT ON. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND CODES P0128, AND P0018. TECHNICIAN RECOMMENDS REPLACE THE THERMOSTAT AND TEST DRIVE TO RE CHECK TO ADDRESS CODE P0128 (PLEASE REFER TO LINE ITEM C FOR REPAIR DETAILS). TECHNICIAN PERFORMED DIAGNOSIS ON CODE P0018. TECHNICIAN FIRST NOTED THE ENGINE OIL IS DARK AND LOW AND MUST BE FULL AND VERIFIED CORRECT BEFORE REPLACING ANY PARTS RELATED TO THE CODE (REFER TO SEPERATE LINE ITEM FOR ENGINE FLUSH). TECHNICIAN CLEARED CODES AND TEST DROVE TO FIND THE VARIABLE VALVE TIMING SYSTEM IS NOT CURRENTLY FAILING AND THEREFORE IS AN INTERMITTENT PROBLEM. TECHNICIAN USED A SCAN TOOL TO SELF CLEAN THE VARIABLE VALVE SOLENOIDS AND VALVES AS PER DIAGNOSTIC PROCEDURE. AND RECOMMENDS PERFORM AN ENGINE OIL FLUSH FOLLOWED BY ANOTHER CLEANING PROCEDURE AND A TEST DRIVE TO SEE IF SYMPTOMS RETURN. FURTHER DIAGNOSTIC AND REPAIRS MAY BE NECESSARY.	RUSSELL HUDSON	$49.09
2021-11-03	AIR FILTER REPLACEMENT (APPLIES TO MOST VEHICLES)	DANIEL WALDRON	$18.61
2021-11-01	B. BG - OIL CHANGE INCLUDES ENGINE FLUSH- BEST- COMPRESSION RESTORATION, MOA ADDITIVE, CF5 FUEL INJECTION CLEANER. RECOMMENDED SERVICE INTERVAL IS 6,000 MILES.	RUSSELL HUDSON	$93.66
2021-11-02	C. PLEASE REPLACE THE THERMOSTAT AS FIRST STEP IN DIAGNOSIS FOR CHECK ENGINE LIGHT CODE P0128.	DANIEL WALDRON	$191.22
2021-11-01	D. COURTESY INSPECTION (FREE) TECHNICIAN NOTES; WINDSHIELD HAS A SMALL CHIP IN THE CENTER AREA, LEFT REAR INNER TAIL LIGHT IS OUT, TIRES ARE BADLY WEATHER CRACKED AND MISMATCHED, TRANSMISSION FLUID IS DARK, FRONT BRAKE PADS ARE AT 8/32", REAR BRAKE PADS ARE AT 2/32", ENGINE SEEPS PRESENT, AIR FILTER IS VERY DIRTY, BOTH ENGINE MOUNTS ARE BROKEN, LEFT FRONT CV AXLE BOOT IS TORN AND AXLE IS CLICKING, ENGINE CODES P0128, P0018.	RUSSELL HUDSON	$0.00
2021-11-01	FLEET RATE EMISSIONS.*	RUSSELL HUDSON	$25.00
2021-11-03	FLEET RATE BULB REPLACEMENT - LEFT INNER TAIL LIGHT.	DANIEL WALDRON	$7.99
2021-11-03	FLEET RATE STANDARD BRAKE PAD INSTALL - REAR BRAKE PADS ONLY.	DANIEL WALDRON	$129.22
2021-11-03	TECHNICIAN FOUND BOTH ENGINE MOUNTS TO BE BROKEN AND RECOMMENDS REPLACE.	DANIEL WALDRON	$687.96
2021-11-03	TECHNICIAN FOUND THE LEFT FRONT CV AXLE TO BE TORN AND CLICKING. PLEASE REPLACE AXLE ASSEMBLY.	DANIEL WALDRON	$331.12
Sub-total			$1,533.87
Shop Supplies			$59.11
Sub-total			$1,592.98
FUEL			$35.00
Total			$1,627.98

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$1,627.98
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap